If the dryer drum is not turning:

  • Make sure the door is closed completely.

  • Make sure Rack Dry (on selected models) is not selected.

  • Verify that the drum is not overfilled with items.  A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try again.

  • Make sure the drum does not turn freely (turns counter-clockwise during operation). If it does, the belt may be broken or loose and service will be required.

To schedule a repair appointment for Haier branded appliances in the U.S., visit https://www.haierappliances.com/support/schedule-service or contact Haier Appliances at 1-877-337-3639.