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Microwave FAQs : Tips

Haier - Warranty Coverage

For Haier Major Appliances In the unlikely event your product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period. Haier appliances used in a moving vehicle (ex. RV, Semi truck, boat, e...

Haier - Odors in Microwave

Many strong food smells can be removed by placing a mixture of 3 cups of water, 2 tablespoons of lemon juice and 1 dozen whole cloves in the oven and bringing it to a rolling boil. Permit the mixture to cool in the oven without opening the door. The generated steam will help to remove the odor.For m...

Haier - Microwave Case Sides Warm

The cabinet (sides) of the microwave can become warm or even hot while the unit is in use. This is normal. Heat is generated by the electronic components and the cooking food.

Haier - Running Microwave With No Food

A microwave oven should not be operated without food or liquid inside to absorb the microwave energy. It is not likely that an oven that has been operated for a short time while it is empty will be damaged.

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Determining If a Dish is Microwave Safe

To determine if a utensil is safe to use in the microwave oven, you may perform the "dish test". Place the empty dish in the oven and operate the oven on HIGH (100%) power for 30 seconds. A dish that becomes very hot should not be used. For further information on utensils and coverings, re...

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching or inspecting th...

Haier - Microwave Cookware

Never operate the microwave without food in the oven cavity; this can damage the magnetron tube or glass turntable. Tightly closed containers could explode. Closed containers should be opened and plastic pouches should be pierced before cooking.Microwave Safe Cookware / BakewareBrowning dishGlass / ...

Haier - Microwave Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:CountertopThe model / serial number tag is on the rear of the unit. Over-the-RangeOn the front frame of the microwave, visible when the ...

Haier - Microwave Arcing or Sparking

Arcing or sparking in the microwave cavity can occur if non-microwave safe cookware is used in the microwave or if the unit was operated while empty.Not Microwave Safe:Metal cookware and bakewareGold, silver or pewter or objects with gold or silver trim or with metallic glazeNon-approved meat thermo...

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