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Air Conditioner FAQs


Haier - Portable Air Conditioner Installing in Window

The portable air conditioner has a window plate that goes in the window opening. This plate has an opening where the exhaust vent connects to vent to the outside. Portable air conditioners can be used with casement sliding and double-hung windows (not hinged casement windows that swing out).About th...

Haier - Window Air Conditioner Convert to Through the Wall

Through-the-wall sleeve HTTWSB cannot be used to convert window air conditioners with side louvers for through the wall use.

Haier - Portable Air Conditioner Fahrenheit to Celsius

To change the temperature from Fahrenheit to Celsius:Press and hold the Temperature + and Temperature - buttons simultaneously for 5 seconds to toggle between F and C mode. Hold the bottoms together until the display starts blinking, then switch modes.

Haier - Air Conditioner Not Running

If the window, built-in, or portable air conditioner has stopped working or will not come on:Verify the outlet you have the air conditioner plugged into is working properly. Also, If the plug is not tight in the outlet, it may not make a good connection. If the outlet is not working or the plug is l...

Haier - Portable Air Conditioner Preventing Insects

When the unit is being used, the exhaust air pressure will keep insects from entering through the exhaust hose. It is best practice to disconnect the Portable AC from the window opening and use the supplied cap when it is not being used.

Haier - Portable Air Conditioner Transporting

If it has been necessary to transport the portable air conditioner on its side, it should be stood upright for an equal amount of time as it was on its side before plugging it in. If it was on its side for more than a day, leave standing for 24 hours before running. If it was laying on its side just...

Haier - Portable Air Conditioner Winterizing and Storage

If the appliance will not be used for a long time:Completely drain the water from the water tank.Run the unit in Fan Mode only for a half day to dry the appliance inside (to prevent mold).Unplug the unit and store the cord.Take out the batteries for the remote control.Clean the air filter, let it dr...

Haier - Portable Air Conditioner Error Codes

Error and fault codes help a technician diagnose issues with the portable air conditioner. If the  unit is displaying an error, check the chart below for possible error code resolutions: Fault CodeDescription/Reason  SolutionsE0Indicates incoming power issues, such as a low voltage condition or exce...

Haier - Portable Air Conditioner Air Through Louvers

In actuality there are not three vents on the portable air conditioner; rather there is a single vent with three partitions and a louver in the center to direct the airflow left or right. You will not feel air coming out of the left side vent.

Haier - Portable Air Conditioner Not Cooling

Portable air conditioners are the most effective when used in small spaces or when used for supplemental cooling or heating (on Heat/Cool models) in large spaces. They are not able to cool large room or multiple rooms.If your portable air conditioner is not cooling properly, first make sure it is si...

Haier - Portable Air Conditioner Heat Mode

Portable air conditioners previously running in cooling mode might take up to 5 minutes to switch over to heat mode. The unit has a safety circuit which prevents the compressor from switching too quickly and drawing excessive current.Select Heat Mode and wait approximately 5 minutes to allow the com...

Haier - Portable Air Conditioner Tank Needs Emptying Too Often

Part of the cooling process is removing humidity from the room. When first installed or after the unit has not been used in awhile, it is normal for the tank to fill up quickly and require more frequent emptying. Even once an hour can be normal.Initially, you are not only dehumidifying the moisture ...

Haier - Portable Air Conditioner STOP in Display

The unit has a tank built into the unit which must be emptied periodically. The front panel display will show STOP indicating that the water tank is full and needs to be emptied. The unit will not run until the tank is emptied. An alternate solution would be to use a hose to drain the unit automatic...

Haier - Ductless Air Conditioner Defrost

When the system initiates a call for defrost, the indoor fan motor stops. The system will cycle through the defrost operation and then resume heating. The indoor unit display will not change.

Haier - Portable Air Conditioner Cycling Too Much

If your portable air conditioner is turning off and on every few minutes, your unit is probably too large for your room and is "short cycling."This happens when cold air from an oversized unit bounces off the wall and back towards the unit, creating a room temperature reading that's co...

Haier - Portable Air Conditioner Sound Level

The sound level of portable air conditioners varies depending on fan speed. They are approximately 59 dBa (decibels) at the maximum fan speed setting. By way of comparison, 60 dBa is the sound level of normal conversation measured 3 feet away; the average ambient noise level in a home is 50 dBa. A v...

Haier Smart Appliances - Integrations

Having smart appliances allows you several new avenues for controlling and monitoring your appliances through strategic integrations designed to enhance your ownership experience and make life easier. Connected for convenience, peace of mind and the future. Once connected to our SmartHQ app, you can...

Haier - Ductless Air Conditioner HEAT Mode

In HEAT mode, the unit operates to heat the room.  The temperature control range in heating mode is 60°F - 86°F.Indoor UnitTo enter the heat mode, point the infrared remote control at the indoor unit and press the power button, then press the HEAT mode button if not already set to heat mode.The sign...

Haier - Portable Air Conditioner Use of Extension Cord

Because of the amount of energy required to start the unit, a portable air conditioner should be connected to a dedicated outlet. It should not be sharing the circuit with other electrical devices or used with extension cords, surge protectors, or multi-outlet adapters.

Haier - Warranty Coverage

For Haier Major Appliances In the unlikely event your product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period.  Haier appliances used in a moving vehicle (ex. RV, Semi truck, boat, e...

Haier - Ductless Air Conditioner Freeze Protection

To prevent freezing of the indoor unit coil during cool mode, when the compressor operates continuously for 10 seconds and the temperature of the indoor coil has been below 32°F for 10 seconds, the compressor will stop, and the error will be recorded in the malfunction list.The indoor unit fan will ...

Haier - Portable Air Conditioner Drain Plug / Drain Hose

As the unit runs, it collects water. There is a slinger ring that picks up the water and flings it on the hot condenser so it can evaporate. If there is excess water (like in dehumidify mode), you can connect a garden hose to one of the drain ports on the back. Portable air conditioners with a singl...

Haier - Portable Air Conditioner Incorrect Temperature on Display

The set temperature only shows on the display for a moment after adjustment. This is normal operation. After adjusting the temperature, the display reverts to the actual temperature value in the room. While you are pressing the temperature adjustment buttons the set temperature will change.

Haier - Air Conditioner How to Cool Room Faster

There are steps you can take to help cool the room area faster: Make sure all the curtains in the room are closed; this will stop any sunlight from getting in.Close any doors or windows to reduce the square footage of the room being cooled.

Haier - Ductless Air Conditioner Cold Air Proof Operation

At initial start of heat mode, the indoor blower will not be turned on immediately. In cold air proof operation,the fan remains on after startup. It will not come on until the  indoor coil temperature senses a minimum temperature. This period usually takes 30 seconds to 3 minutes depending on the ou...

Haier - Portable Air Conditioner Not Draining Properly

If the portable air conditioner is not draining properly, inspect the reservoir tank for debris or other items that might be blocking the drain assembly. Additionally please make sure the unit is level.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https...

Haier - Window Air Conditioner Will Rain Hurt the Unit

The components inside the air conditioner have been waterproofed so that moisture will not affect the operation of the unit.

Haier - Ductless Air Conditioner HEAT and COOL Mode On Multiple Units

On a multi-split air system where there are multiple units connected to a single outdoor unit, one unit cannot be operated in COOL mode while the other is in HEAT mode. The outdoor unit can provide only one mode of operation at a time. The first unit to turn on determines which mode the outdoor unit...

Haier - Portable Air Conditioner Not Heating Enough in Cold Temperatures

In heat mode, portable air conditioners use heat-pump technology. Heat pumps operate in a similar fashion to an air conditioner, but in reverse. The unit pulls heat from outside and transfers it inside. The more outside heat available, the more effective this will be.The heat output drops as the out...

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Air Conditioner EER, CEER, and SEER

EER (Energy Efficiency Ratio) is a measure of how efficiently a cooling system will operate when the outdoor temperature is at a specific level. The higher the EER, the more efficient the system. It is calculated by dividing the cooling capacity in BTUs per hour (BTUH) by the power input in watts. E...

Haier - Air Conditioner Operation Cool Outside Temperature

Air conditioners will stop cooling if the outside temperature drops below 60F.  The unit thinks it has done its job. It would be more beneficial in this situation to open a window rather than burning energy with an air conditioner running.

Haier - Window Air Conditioner Dehumidification

Air conditioners do draw moisture from the air as they are cooling; however, since they are not dedicated dehumidifiers, the number of pints per day is not published.

Haier - Ductless Air Conditioner Remote Control Operation and Troubleshooting

Indoor units are controlled by a wireless remote control.Each indoor unit comes with a wireless remote control and is used to make any changes to unit settings.The remote does not sense the room temperature (like other units). The sensor is inside the indoor unit.Remote comes with a wall mount but c...

Haier - Ductless Air Conditioner SLEEP Mode

The benefit of SLEEP mode is that it raises or lowers the room temperature throughout the night, making sure it is never too hot or too cold, all while also saving you significant energy.SLEEP mode during COOL, DRY modes:One hour after SLEEP mode starts, the temperature will rise 2°F above set tempe...

Haier - Air Conditioner Modes of Operation

Air Conditioner Operation Modes:FAN: Only the fan runs.Select High, Med or Low fan speed.The display shows the current room temperature.In fan mode, the temperature cannot be set.ENERGY SAVEThe fan runs only when cooling is needed. The fan then cycles on for 2 minutes at 10 minute intervals until th...

Does My Haier Appliance Have WiFi Connect Capability?

Haier has smart appliances you can monitor or control using the Haier Home App on your smartphone or hands-free with Amazon Alexa or the Google Assistant*. To confirm your appliance has WiFi Connect capabilities:Locate your model number on the Haier web site. To search for your model, type your mode...

Haier Model Number with a Dash and a Letter

The "- letter" (ex -L or -T) stands for the distribution channel (how or where it is sold). It doesn't mean anything as far as features go; it is just used for tracking and distribution purposes.

Haier - Ductless Air Conditioner Health Button on Remote

On ductless (split air) systems, the remote has a "Health" button. This feature is for other markets and is not applicable on North America models.If the Health button is accidentally pressed, an icon (may look a Christmas tree on some models) will appear on the display. Press the Health b...

Haier - Ductless Air Conditioner Auto Changeover

AUTO Changeover automatically alternates from heating to cooling to maintain the set temperature on Ductless (Split Air) Air Conditioners.  This would work in winter or summer.

Haier - Window Air Conditioner Fresh Air Vent

On some window air conditioners (ex. ESA410N and ESA412N), there was a small lever on the louvered grille at the top front of the air conditioner. This allowed a vent to be opened, allowing the unit to pull in fresh outdoor air rather than air conditioning the room.If you are facing the air conditio...

Haier - Portable Air Conditioner Clearance

For best performance, we recommend 8"-12" of air clearance around the portable air conditioner.

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching or inspecting th...

Haier - Ductless Air Conditioner Installation

Only an authorized certified HVAC contractor can install Haier Ductless (Split Air) units. Installing a mini-split ductless conditioner is more advanced than that of a window or portable unit but far less complicated and far less costly than installing central air conditioning system. For optimal pe...

Haier - Portable Air Conditioner Automatic Mode

Some models offer both a temperature control as well as a timer mode.In temperature mode the unit cools until the temperature lowers to the set value then shuts down. The unit does not turn on again unless the room temperature rises approximately 5 degrees above the set level.In timer mode, the unit...

Haier - ADA/ANSI and UFAS Requirements

ADA/ANSI and UFAS Accessibility Guidelines (ADA/ANSI and UFAS are the same for all appliances except Refrigerators) REFRIGERATORS UFAS - Top Freezers and Side-by-Sides that Meet the Standard  Side Reach: If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high ...

Haier - Shocked by Appliance

If you are shocked by a Haier brand appliance, discontinue using the appliance and contact service. Turn off the appliance at the circuit breaker or unplug the unit. Contact Haier at 1-877-337-3639 or visit http://www.haieramerica.com/service/repair-request to arrange service.

Haier - Ductless Air Conditioner Inverter

180° Sine Wave DC Inverter:Using a new pulse amplitude modulation technology (“A-PAM”), the 180° sine wave DC inverter on ductless (split air) air conditioners allows for greater stability at low frequencies and greater power at high frequencies—all while improving cooling efficiency over existing s...

Haier - Air Conditioner Temperature Display

It is normal for the display to show a higher number then the temperature selected. The set temperature shows on the display for a moment after adjustment.While you are pressing the temperature adjustment buttons the set temperature will change.After adjusting the temperature the display reverts to ...

Haier - Air Conditioner Refrigerant

Haier air conditioners use earth friendly R-410A refrigerant.

Haier - Air Conditioner Styles

There are several types of Haier air conditioners:WindowInstalls in a double-hung window and is secured to the window with upper and lower rails.Cannot be installed in vertical (casement) or single hung windows.5,000-24,000 BTU models.WallInstalls through the wall using a metal sleeve (case).8,000-1...

Haier - Window Air Conditioner Power Interruption

All Haier window air conditioners have Auto Restart, which means they will turn back on and start cooling at the same settings after a power outage. On mechanical models, they will not turn back on if the knob is turned to Off.

Haier - Portable Air Conditioner Auto Evaporate

Auto evaporation technology uses the heat in the compressor and condenser to assist in evaporating the accumulated moisture. This eliminates the need to drain accumulated water.

Haier - Portable Air Conditioner Cleaning Filter

We recommend cleaning your filter once a week when possible. This will ensure the most efficient operation of your air conditioner.To clean your filter, wash it in warm water (not hot) with a mild dish detergent. Do not use any chemical cleaners or wash in the dishwasher. Allow the filter to air dry...

Haier - Ductless Air Conditioner COOL Mode

In COOL mode, the unit operates to cool the room.  The temperature control range in cooling mode is 60°F - 86°F.Indoor UnitTo enter the cool mode, point the infrared remote control at the indoor unit and press the power button., then press the COOL mode button if not already set to cool mode.The sig...

Haier - Ductless Air Conditioner Timer Function

The TIMER can be set to turn the unit on and/or off after a certain amount of time (.5 hrs up to 24 hours).  The TIMER can be set to Start and Stop  or Stop and then Start.Timer ON ButtonOn-Off Operation:Start the unit and select the desired operating mode (except SLEEP mode)Press the TIMER ON butto...

Haier - Ductless Air Conditioner Indoor Unit Installation - Cassette

The Cassette Indoor Air Handler consists of a cassette assembly and operational louver.Installation:It is mounted to the building structure using threaded rods that fit into brackets that are located at all four corners of the cassette assembly. The threaded rods should have washers and nuts (not in...

Haier - Portable Air Conditioner Water Tank

Part of the cooling process is removing humidity from the room. When first installed, after the unit has not been used in awhile, or in high humidity situations, it is normal for the tank to fill up quickly and require more frequent emptying. The Tank Full light will come on if the tank needs to be ...

Haier Air Conditioner - Set-Up Built-In WiFi

Smart Haier window room air conditioners have Built-In WiFi. To use the air conditioner's smart features, you will need to Connect the air conditioner.To determine if your model has WiFi capability, visit: Does My Haier Appliance Have WiFi Capability?To set up your air conditioner:Step 1Download...

Haier - Air Conditioner Timer and Sleep Mode

The room air conditioner can be set to turn ON and/or OFF in certain amount of time. It can also be set for Sleep mode, which raises the room temperature throughout the night. Note that in TIMER and SLEEP mode, the temperature cannot be adjusted.TIMER OFFTo set the air conditioner to turn off betwee...

Haier Smart Air Conditioners - Apple HomeKit

Many of our Smart window air conditioners have Apple HomeKit compatibility. Apple HomeKit allows users to control and monitor connected products in their home, including compatible air conditioners. Air conditioners with Apple HomeKit compatibility will list this feature in the product specification...

Haier - Air Conditioner BTU Defined

One British Thermal Unit (BTU) represents the amount of heat required to raise or lower the temperature of one pound of water one degree Fahrenheit. The heat extracted from your home by an air conditioner is measured in BTUs.

Haier - Ductless Air Conditioner Wall Unit Display Turns Off

If the wall unit display turns off after making a selection with the remote control, the display can be set to stay on. On the ductless (split air) remote control, press the "light" button to return the wall unit display to being constantly lit. The "light" button feature is used...

Haier - Ductless Air Conditioner Airflow Features

Airflow Features on Ductless (Split Air) Air Conditioners:3D Airflow - delivers air vertically and horizontally for even distribution throughout the room.Auto-Louver Airflow - automatically adjusts air flow upward when cooling, or downward when heating.

Haier - Ductless Air Conditioner Single-Zone Systems

When you have one room in your home or business that is always too hot or too cool, we have the solution. Our single zone ductless air systems even out the temperatures and keep you comfy. They’re great for attic spaces, bonus rooms, garages, basements and add-ons. Find Single Zone Ductless Heat Pum...

Haier - Window Air Conditioner Cord Length and Location

Haier window air conditioners have a 6 ft cord that comes out underneath the control panel.

Haier - Ductless Air Conditioner Symbols on Remote

Indoor mini-split ductless units are controlled by a wireless remote control. The remote will show whether the unit is in Cool, Heat, Fan, or Dry/Dehumidify mode by displaying a symbol (icon) at the top of the remote display.Cool Mode: Snowflake symbol Heat Mode: Sun symbolFan Mode: Fan symbol (circ...

Haier - Ductless Air Conditioner Runs But Will Not Cool

If your ductless (split air) air conditioner is running but not cooling, check the following:Verify the unit is in COOL mode and not DRY mode.If the unit is set to COOL, the fan will continue to run even after the room has reached set point. This is normal operation. Check the air filter on the indo...

Haier - Window Air Conditioner Size, Weight, and Voltage

Haier window air conditioners are designed for double-hung windows only. They cannot be installed in vertical, casement, or single hung windows.5,000 BTUThis product is designed for double hung windows 21” – 36” wide with a minimum height of 13 3/8”Unit dimensions: 16.42"W x 14"D x 12.56&q...

Haier - Ductless Air Conditioners Seacoast Applications

The outdoor condenser unit on ductless air conditioners should be installed at least ½ mile away from the salt water, including seacoasts and inland waterways.If the unit is installed from ½ mile to 5 miles away from the salt water, install the outdoor unit in a place (such as near buildings etc.) w...

Haier - Air Conditioners Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include: Window and Built-In Air Conditioners Facing the unit, on the right side near the front.Portable Air Conditioners On the rear of the unit...

Haier - Ductless Air Conditioner Fan / Blower Design

For our indoor ductless (split air) units, we lengthened the cross-flow fan and enlarged inlet/outlet openings to increase air volume—allowing us to create airflow strong enough to travel up to 60 feet. On our outdoor ductless units, the improved fan blade design allows them to run at lower ambient ...

Haier - Ductless Air Conditioner Compressor

Twin Brushless DC Rotary Compressor:The two-cylinder design has a larger capacity and gives better balance than a single rotary design—reducing vibration by 80% while producing uniform torque for greater efficiency on ductless (split air) air conditioners.

Haier - Ductless Air Conditioner Celsius or Fahrenheit

To change the temperature display from Celsius to Fahrenheit:Locate the "Extra Function" and "Confirm/Cancel" buttons on the wireless remote.Press the "Power" button to turn the remote "On".While viewing the LCD display on the wireless remote, tap the "Ex...

Haier - Air Conditioner Plug is Hot or Sparking from Wall Outlet

Depending on the cooling power of the unit air conditioners can draw between 5 and 10 amps of current.   It is important to understand that the unit must be connected to a dedicated outlet and plugged in firmly.Do not allow the excessive cord length to apply weight onto the plug, be sure the cord is...

Haier - Window Air Conditioner Odor or Burnt Smell in Heat Mode

Some window air conditioners with heat have an electric heater. When heat mode is selected, from new unit or after unit was stored, it might produce a burning smell. The burning smell is the dust burning off; this goes away after about 10 minutes of use.

Haier - Air Conditioner Energy Star

To determine whether a Haier air conditioner is Energy Star qualified, visit the Energy Star website: Energy Star Certified Room Air ConditionersIf a model is not on the Energy Star web site, it is not Energy Star qualified.

Haier - Window Air Conditioner Blowing or Spraying Water into Room

Condensation of water on the evaporator coils in the front of an air conditioner is normal. This water collects in a pan where it is evaporated. On days with high humidity, you may notice some water dripping off the unit.A properly installed unit will be tipped slightly back to allow any excess wate...

Haier - Window Air Conditioner EER Rating

This chart provides EER ratings for some Haier room air conditioners:Model EER ESA406R 12.2 ESA418J-L 10.7 ESA424J-L 9.4

Haier - Portable Air Conditioner Dripping or Leaking Water

As long as the unit is installed and leveled properly, this unit should not drip inside the home. If the unit is leaking, check the exhaust vent and whether the unit is level.Exhaust Vent ConnectionsEnsure the exhaust hose couplings are inserted properly. Any air leakage inside the room can lead to ...

Haier - Portable Air Conditioner Included Parts

The portable air conditioner Installation Kit consists of the following:Exhaust Hose(s) - One or two hoses, depending on modelCoupling which connects the exhaust hose(s) to the window plateWindow plate with hole(s)Solid window extension (filler) pieceHalf size window filler pieceCap - Used when the ...

Haier - Ductless Air Conditioner Multi-Zone Systems

Haier multi-zone ductless (split air) systems let you design ultra-customized HVAC solutions for virtually any project. New residential spaces, older home renovations and many businesses can benefit from multi zone ductless air conditioning and heating systems. These flexible ductless mini split sys...

Haier - Window Air Conditioner Do Not Leave in Window During Months

It is recommended to store the air conditioner in a climate controlled area during the winter months. Leaving the unit exposed to the winter elements and/or attempting to use the air conditioner during the winter could result in damage to the unit and void the warranty.

Haier Smart Appliances

Haier smart appliances help you stay connected to your home, no matter where you are. To confirm your appliance has WiFi capability, visit: Does My Appliance Have WiFi CapabilitySupport by Product LineAir ConditionersHaier Smart Air Conditioners - Benefits of the Comfort - GE Appliances AppHaier Sma...

Haier - Portable Air Conditioner Operating Mode Color Indicator

On some Haier Portable Air Conditioners have an operating mode indicator. Indicator color of operating mode and LED: When Cooling mode is selected, the indicator light will be blue.When Dehumidify mode is selected, the indicator light will be yellow.When Fan mode is selected, indicator light will be...

Haier - Ductless Air Conditioner Fan Mode

On ductless (split air) air conditioners, if your remote does not have a "F/C" button to switch between Fan mode and cooling, you can use the following steps to put your unit in Fan mode:Locate the "Extra Function" and "Confirm/Cancel" buttons on the wireless remote.Pre...

Haier - Air Conditioner Noises

Room air conditioners can make noise while operating. Below are the most common noises or sounds:Air FlowAn air conditioner must circulate indoor air to heat/cool the occupied space. Therefore, air noise will be heard when the fan is operating.The compressor also makes a noise while operating. When ...

Haier - Ductless Air Conditioner Turns Off and On Every Few Minutes

When set to HEAT mode, the system will shut down once the room reaches the set point. The fan will cycle on every few minutes to sample the air temperature. This is normal operation.Other causes: The ductless (split air) unit could be too large for your room and is "short cycling." This ha...

Haier - Ductless Air Conditioner Cleaning Indoor Unit and Filter

To clean the ductless (split air) indoor unit:Wipe with a clean, dry cloth.For serious stains, wipe with a damp, (not wet) cloth and mild detergent diluted with water. Make sure there is no detergent residue on the unit.Filter Cleaning (Recommended every 30-60 days):Open the inlet grille by pulling ...

Haier - Air Conditioner Power Consumption

Air conditioners use a higher amperage (wattage) momentarily at the time of compressor start-up than while they are running. The chart below lists the Start Up and Running amps and watts:   ModelWattageMax Amp DrawRunning Amp Draw8,000 BTU Portable 628 28 6.310,000 BTU Portable 920 41.5 9.512,000 BT...

Haier - Ductless Air Conditioner Indoor Unit Installation - High ESP Duct

The High ESP Duct Indoor Air Handler consists of a single assembly.Installation:The High ESP Duct unit will install above the ceiling or in a soffit area. It is mounted using threaded rods that fit into brackets that are located at all four corners of the High ESP Duct assembly. The threaded rods sh...

Haier - Portable Air Conditioner Power Interruption

When powering up the unit for the first time, it will start in a high fan cooling mode. If the unit has been in use and is unplugged or there has been a power interruption/outage, it will restart and turn to the last setting used.

Haier - Air Conditioner Use of Extension Cord

Do not use an extension cord, plug adapter, surge protector or multi-outlet adapter with a room air conditioner. It should be used on a dedicated circuit and plugged directly into a grounded 3-prong outlet.

Smart Haier Air Conditioners- Built-In WiFi Set-Up Troubleshooting

For help connecting your air conditioner: Smart Haier Air Conditioner - Set-Up Built-In WiFiIf you have difficulty with the set-up process when connecting your air conditioner to your WiFi:Wrong PasswordYou may have entered the wrong appliance network password. Re-enter the password found on the Con...

Haier - Ductless Air Conditioner 2-Way Piping Drain

2-Way Piping Drain on Ductless (Split Air) Air Conditioners allows the installer to drain the condensate from either the left or right side, making installation easier.

WiFi Connect - WiFi Module and Appliance Software Updates

One of the benefits of having WiFi Connect appliances is the ability to receive WiFi and Software updates for your connected appliances. WiFi Module UpdatesKeeping your WiFi Connect appliance WiFi module up to date allows your GE Appliance to run as efficiently as possible. You will get update notif...

Haier - Ductless Air Conditioner Color / Paint

Each Haier Ductless (Split Air) model is offered in a standard white color.Painting the indoor unit is not recommended. If for any reason a problem occurs with the unit in the future, the Haier warranty will voided.

Haier - Air Conditioner Remote Not Working

If the remote for the air conditioner is not working, check the following:Make sure the batteries are installed properly. You may need to change the AA batteries.Make sure nothing is blocking the IR receiver on the front of the air conditioner. It often looks like a small black glass window. You may...

Haier - Portable Air Conditioner Maintenance and Cleaning

To keep the unit working efficiently and properly, regularly clean the water reservoir (on models with a removable tank):Unplug the unit and empty the water reservoir.Wash it with dish soap and water.Wipe it dry with a cloth before reinstalling.To prevent mildew and mold, on a monthly basis:Vacuum d...

Haier - Portable Air Conditioner Fan Mode

In Fan Mode, air is being recirculated by the fan. In cool mode, warm air is being pulled out of the room an exhausted out the window. The fan blows across the cold evaporator replacing the warm humid air with cold dry air.

Haier - Extended Service Contracts

The Warranty Group at 1-877-219-7553 handles all extended warranty questions on Haier appliances in the U.S. To schedule service under an existing extended service contract, contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service.  No new contract...

Haier - Ductless Air Conditioner Self-Cleaning Evaporator

With the Self-Cleaning Evaporator on Ductless (Split Air) Air Conditioners, dust that accumulates on the evaporator will be removed by flowing water.

Smart Haier Air Conditioners - Benefits of the Haier Home App

Haier window air conditioners with Smart features, you can monitor and control your air conditioner on your smart phone or by using the Haier Home app (available through the Apple App Store and Google Play) or hands-free with WiFi connected smart devices.With the Haier Home app:Create your own 7 day...

Haier - Window Air Conditioner Auto Restart

All Haier window air conditioners have Auto Restart, which means they will turn back on and start cooling at the same settings after a power outage. On mechanical models, they will not turn back on if the knob is turned to Off.

Haier - Air Conditioner Wall Sleeve HTTWSB

The HTTWSB is a wall sleeve designed for through-the-wall (built-in) air conditioner models/series: HTWR08HTWR10HTWR12 They come with the solid back panel that protects the opening before the air conditioner is installed (ex. pre-installed sleeves on a construction job site). It is removed and repla...

Haier - Ductless Air Conditioner Will Not Run

If your ductless (split air) air conditioner will not run, check the following:Does the indoor unit respond to control demands?  If it does not, check for a tripped breaker.If the breaker continues to trip after resetting it, a service provider should be called. If you have more than one indoor unit...

Haier - Ductless Air Conditioner Blue Fin Coating

Blue Fin coating is used on both the indoor and outdoor coils of ductless (split air) air conditioners. This coating provides treatment for the coils, improving condensation flow and providing protection to the coil material.

Haier - Air Conditioner Storage

If the air conditioner will not be used for a long time (vacation, storage, moving, etc.):Completely drain the water. On models without a drain plug, you may need to remove the unit from the window and tilt it to drain the water.Run the unit in fan mode only for a half day to dry the appliance insid...

Haier - Ductless Air Conditioner Fan Runs All the Time in COOL Mode

For ductless (split air) air conditioning units, the fan will operate the entire time while in COOL mode. This is a normal operating condition. The indoor fan needs to be operating to draw air across the indoor unit sensor to determine the temperature of the room. This determines whether the outdoor...

Haier - Ductless Air Conditioner Freezing Up

Several common problems can cause the ductless (split air) air conditioner to freeze-up:Insufficient Air FlowAnything that restricts air flow will cause the temperature of the system's evaporator coil to drop below freezing.Humidity in the air will collect on the coil causing ice to build-up, wh...

Haier - Air Conditioner Temperature Setting

Most Haier window or built-in air conditioners can be set between 61 degrees F and 86 degrees F. You can adjust the temperature control higher or lower in 1 degree increments.

Haier - Ductless Air Conditioner Setting and Operating Modes

Indoor mini-split ductless units are controlled by a wireless remote control or wired thermostat (on some models). The operating temperature range is 60°F-86°F.Controls and AccessoriesOperating modes on Haier Ductless (Split Air) Air Conditioners:Cool ModeIn COOL mode, the unit operates to cool the ...

Haier - Air Conditioner GFI / GFCI Plug Issues

Haier window, built-in, and portable air conditioners have a leakage current detection interrupter device (LCDI), also referred to as a GFI/GFCI plug. If a problem occurs with the unit or with the electrical supply, the Reset button on the plug may pop out (trip). This will cause the unit to stop ru...

Haier - Portable Air Conditioner Dehumidify Mode

Dehumidification (Dehumidify) Mode on select portable air conditioners means that the unit operates in normal mode with the exception that the indoor fan does not operate. The cold coils inside the unit will attract moisture. You cannot change the fan speed when this mode is selected. Run the unit i...

Haier - Ductless Air Conditioner Defined

Like central systems, ductless air systems (also known as "mini split" or "split air" systems) have two main components: an outdoor compressor/condenser, and an indoor air-handling unit. A conduit, which houses the power cable, refrigerant tubing, suction tubing, and a condensate...

Haier - Ductless Air Conditioner Wind Baffle Free

Using a FlexFit 12,000 BTU or 18,000 BTU outdoor unit in a single-zone configuration, you can cool in ambient temperatures down to 0°F without the use of a wind baffle. However, wind baffles improve unit efficiency in low ambient conditions by decreasing subcooling and improving capacity, making the...

Haier - Ductless Air Conditioner Tubing

Inner-Grooved Copper Tubing:The inside surface of Haier copper tubing is grooved with inner slots to enlarge the contact surface area—increasing heat efficiency exchange by 30-50% on ductless (split air) air conditioners.

Haier - Window Air Conditioner E0 on Display

E0 can be caused by an incoming power issues, such as a low voltage condition or excessive power consumption. On occasion this can be resolved by unplugging the unit for 10 minutes.If you continue to have an issue, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliance...

Haier - Air Conditioner Freezing Up

Several common problems can cause air conditioner freeze-ups:  Insufficient Air Flow: Anything that restricts air flow will cause the temperature of the system's evaporator coil to drop below freezing. Humidity in the air will collect on the coil causing ice to build-up and diminish the sys...

Haier - Ductless Air Conditioner Temperature On Unit Higher Than Measured Temperature

If the temperature displayed on the wall unit shows a higher temperature than what you are measuring with a thermometer on the table (for example), this is because of where the unit is mounted on the wall. The thermostat is in the ductless (split air)  the unit is mounted high on the wall  where the...

Haier - Air Conditioner Runs Constantly or Not Cooling

If your air conditioner is running constantly and/or not cooling, check the following:The unit may be too small for the roomThe unit may not be cooling properly. Check the filter to see if it needs to be cleanedCheck the outdoor coils (on rear of unit) for dirt build up  If dirty, vacuum with soft b...

Haier - Ductless Air Conditioner Cleaning Outdoor Unit

If your manual does not provide guidance, then we recommend having a professional Heating & Air  Service and/or cleaning company address the outdoor system.

Haier - Window Air Conditioner MagnaClick Remote

Select Haier window air conditioners comes with a remote. The MagnaClick Remote is magnetic and allows you to store the remote on the side of the unit. The remote also features Braille keypads for the visually impaired.

Haier - Ductless Air Conditioner Error Codes

Ductless (split air) air conditioners will display an error code beginning with either an E or an F (ex. E7, F8) when the system needs attention. Error codes will be displayed at the indoor unit on the LED display or a flashing pattern of the LED lights. These codes tell a qualified service professi...

Haier - Air Conditioner White Foam

Certain components are secured using Permagum, which acts as an adhesive and an insulator to prevent condensation.

Haier - Scratches on Appliances

There two types of finishes on our appliances:  Stainless Steel: Uncoated stainless steel.  Baked-On Porcelain: High quality porcelain enamel that is powder coated and baked on. Found on Black and White models.  Scratches on Non-Stainless Finishes  To keep your appliance looking new and provide pro...

Haier - Window and Wall Air Conditioner Fault / Error Codes

Fault codes are programmed in air conditioner controls to help service technicians quickly diagnose issues with the unit. In the event that the electronic control displays a fault code, a trained service technician should be called to diagnose and correct the issue. We do not have a list of all the ...

Haier - Window Air Conditioner Transporting

It is best to transport the air conditioner upright. If it necessary to transport the air conditioner on its side, it should be stood upright and unplugged for an equal amount of time as it was on its side. If on its side for more than a day, leave standing upright and unplugged for 24 hours.Note: I...

Haier - Air Conditioner Heat Cool Models

Haier Room air conditioners with heat and cool use resistance heaters to heat the room. They do not heat using a heat pump.

Haier - Ductless Air Conditioner Operation Without Remote

On a ductless (split air) air conditioner, the indoor unit can be operated without the remote control by pressing the "Emergency Run" button with a non-metallic pen or pencil. You will find the button in an opening underneath the unit cover on the right side of the case. Simply press the E...

Haier - Serenity Window Air Conditioner Sound Level

The sound level is approximately 43 dB.By way of comparison:60 dB is the sound level of normal conversation, measured 3 feet away.A normal window AC produces 50dB.A vacuum cleaner produces 70 dB measured 3 feet away.A whisper is 30dB.

Haier - Window Air Conditioner Condensation / Drain Plug

Haier air conditioners use "evaporative cooling." Condensation from the cooling process and rain water is splashed onto the hot condenser with a slinger ring. This helps cool the condenser and evaporate accumulated water. This eliminates the needs for a drain, so most Haier models do not h...

Haier - Window Air Conditioner Styrofoam in the Unit

Styrofoam in the air conditioner is not packing material but the internal fan housing; since the units are compact and made to be portable, this part was designed with a high grade Styrofoam to make the unit as light as possible for easy mobility.   Additionally Styrofoam is a good sound and heat in...

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