Air Conditioner FAQs


Haier - Ductless Air Conditioner Freeze Protection

To prevent freezing of the indoor unit coil during cool mode, when the compressor operates continuously for 10 seconds and the temperature of the indoor coil has been below 32°F for 10 seconds, the compressor will stop, and the error will be recorded in the malfunction list.The indoor unit fan will ...

Haier - Ductless Air Conditioner Airflow Features

Airflow Features on Ductless (Split Air) Air Conditioners:3D Airflow - delivers air vertically and horizontally for even distribution throughout the room.Auto-Louver Airflow - automatically adjusts air flow upward when cooling, or downward when heating.

Haier - Portable Air Conditioner Installing in Window

The portable air conditioner has a window plate that goes in the window opening. This plate has an opening where the exhaust vent connects to vent to the outside. Portable air conditioners can be used with casement sliding and double-hung windows (not hinged casement windows that swing out).About th...

Haier - Ductless Air Conditioner HEAT Mode

In HEAT mode, the unit operates to heat the room.  The temperature control range in heating mode is 60°F - 86°F.Indoor UnitTo enter the heat mode, point the infrared remote control at the indoor unit and press the power button, then press the HEAT mode button if not alr...

Haier - Ductless Air Conditioner Auto Changeover

AUTO Changeover automatically alternates from heating to cooling to maintain the set temperature on Ductless (Split Air) Air Conditioners.

Haier - Space Heater Red Glow

Some heaters have elements that glow red when generating heat.  If you see a red glow from the unit it is normal.

Haier - Air Conditioner Temperature Display

It is normal for the display to show a higher number then the temperature selected. The set temperature shows on the display for a moment after adjustment.While you are pressing the temperature adjustment buttons the set temperature will change.After adjusting the temperature the display reverts to ...

Haier - Ductless Air Conditioner 2-Way Piping Drain

2-Way Piping Drain on Ductless (Split Air) Air Conditioners allows the installer to drain the condensate from either the left or right side, making installation easier.

Haier - Ductless Air Conditioner Defrost

When the system initiates a call for defrost,the indoor fan motor stops. The system will cycle through the defrost operation and then resume heating or cooling mode. The indoor unit display will not change.

Haier - Dehumidifier Check Filter Indicator

The Check Filter indicator will flash when the filter needs to be cleaned. Clean the filter and press Filter Reset to reset the filter indicator.To clean the filter:Turn off and unplug the unit.Remove the filter by grasping the filter handle and pulling straight out. It will slide out easily. Never ...

Haier - Window Air Conditioner Odor or Burnt Smell in Heat Mode

Some window air conditioners with heat have an electric heater. When heat mode is selected, from new unit or after unit was stored, it might produce a burning smell. The burning smell is the dust burning off; this goes away after about 10 minutes of use.

Haier - Ductless Air Conditioner Freezing Up

Several common problems can cause the ductless (split air) air conditioner to freeze-up:Insufficient Air FlowAnything that restricts air flow will cause the temperature of the system's evaporator coil to drop below freezing.Humidity in the air will collect on the coil causing ice to build-up, which ...

Haier - Air Conditioner EER, CEER, and SEER

EER (Energy Efficiency Ratio) is a measure of how efficiently a cooling system will operate when the outdoor temperature is at a specific level. The higher the EER, the more efficient the system. It is calculated by dividing the cooling capacity in BTUs per hour (BTUH) by the power input in watts. E...

Haier - Air Conditioner Refrigerant

Haier air conditioners use earth friendly R-410A refrigerant.

Haier - Window Air Conditioner Size, Weight, and Voltage

Haier window air conditioners are designed for double-hung windows only. They cannot be installed in vertical, casement, or single hung windows.5,000 BTUThis product is designed for double hung windows 21” – 36” wide with a minimum height of 13 3/8”Unit dimensions: 16.42"W x 14"D x 12.56"HWeight: 41...

Haier - Ductless Air Conditioner Runs But Will Not Cool

If the ductless (split air) air conditioner is running but not cooling, check the following:Verify the unit is in COOL mode and not DRY mode.Check the air filter on the indoor unit for debris buildup and clean if necessary.Inspect the outdoor unit for anything that might restrict airf...

Haier - Dehumidifier Air Temperature Warm Around Unit

It is normal for the surrounding air to become slightly warmer as the dehumidifier operates. The dehumidifier also puts out warm air while operating, which is normal.

Haier - Dehumidifier Location

For best humidity removal, placement of the unit does not matter since the humidity is equalized throughout the room; however placing the unit in the center of the room will get the room dehumidified faster.Place the dehumidifier in a location that does not restrict airflow into the front coil or ou...

Haier - Air Conditioner Energy Star

To determine whether a Haier air conditioner is Energy Star qualified, visit the Energy Star website: Energy Star Certified Room Air ConditionersIf a model is not on the Energy Star web site, it is not Energy Star qualified.

Haier - Portable Air Conditioner Cycling Too Much

If your portable air conditioner is turning off and on every few minutes, your unit is probably too large for your room and is "short cycling."This happens when cold air from an oversized unit bounces off the wall and back towards the unit, creating a room temperature reading that's cooler than the ...

Haier - Window Air Conditioner Condensation / Drain Plug

Haier air conditioners use "evaporative cooling." Condensation from the cooling process and rain water is splashed onto the hot condenser with a slinger ring. This helps cool the condenser and evaporate accumulated water. This eliminates the needs for a drain, so most Haier models do not h...

Haier - Portable Air Conditioner Dripping or Leaking Water

As long as the unit is installed and leveled properly, this unit should not drip inside the home. If the unit is leaking, check the exhaust vent and whether the unit is level.Exhaust Vent ConnectionsEnsure the exhaust hose couplings are inserted properly. Any air leakage inside the room can lea...

Haier - Dehumidifier Electrical Requirements

The dehumidifier should be plugged into a 15 amp, properly grounded 3-prong 115 volt outlet. Do not use an extension cord, plug adapter, surge protector or multi-outlet adapter. It should be used on a dedicated circuit and plugged directly into a grounded 3-prong outlet.

Haier - Portable Air Conditioner Water Tank

Part of the cooling process is removing humidity from the room. When first installed, after the unit has not been used in awhile, or in high humidity situations, it is normal for the tank to fill up quickly and require more frequent emptying. The Tank Full light will come on if the ta...

Haier - Air Conditioner How to Cool Room Faster

There are steps you can take to help cool the room area faster:Make sure all the curtains in the room are closed; this will stop any sunlight from getting in.Close any doors or windows to reduce the square footage of the room being cooled.

Haier - Ductless Air Conditioner SLEEP Mode

The benefit of SLEEP mode is that it raises or lowers the room temperature throughout the night, making sure it is never too hot or too cold, all while also saving you significant energy.SLEEP mode during COOL, DRY modes:One hour after SLEEP mode starts, the temperature will rise 2°F above...

Haier - Ductless Air Conditioner Defined

A ductless (split air) air conditioner places the condenser outside the building and the evaporator or air handler on an inside wall. The units are connected by refrigerant tubing and electrical lines through a 2-3/4"- 3" hole in the wall, which you do not see.Benefits:The unit provides cooling to t...

Haier - Air Conditioner Temperature Setting

Most Haier window or built-in air conditioners can be set between 61 degrees F and 86 degrees F. You can adjust the temperature control higher or lower in 1 degree increments.

Haier - Ductless Air Conditioner Turns Off and On Every Few Minutes

The ductless (split air) unit could be too large for your room and is "short cycling." This happens when cold air from an oversized unit bounces off the wall and back towards the unit, creating a room temperature reading that's cooler than the actual temperature.This false reading causes the compres...

Haier - Dehumidifier New Installation Bucket Full Light On

When the unit is turned on, the Bucket Full light may be lit. Remove the bucket and put it back in, making sure it is pushed properly into place. The Bucket Full light will then shut off.

Haier - ADA/ANSI and UFAS Requirements

ADA/ANSI and UFAS Accessibility Guidelines (ADA/ANSI and UFAS are the same for all appliances except Refrigerators)REFRIGERATORSUFAS - Top Freezers and Side-by-Sides that Meet the StandardSide Reach: If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side...

Haier - Portable Air Conditioner Clearance

For best performance, we recommend 8"-12" of air clearance around the portable air conditioner.

Haier - Portable Air Conditioner Auto Evaporate

Auto evaporation technology uses the heat in the compressor and condenser to assist in evaporating the accumulated moisture. This eliminates the need to drain accumulated water.

Haier - Portable Air Conditioner Maintenance and Cleaning

To keep the unit working efficiently and properly, regularly clean the water reservoir (on models with a removable tank):Unplug the unit and empty the water reservoir.Wash it with dish soap and water.Wipe it dry with a cloth before reinstalling.To prevent mildew and mold, on a monthly basis:Vacuum d...

Haier - Space Heater Continually Shuts Off

Check the following if portable electric heaters (space heater) continually shuts off:The thermostat on the heater is not set high enough, adjust the setting.The heater needs to be reset due to an overheat situation. Consult your owner’s manual for additional details.If the unit has tip-ov...

Haier - Air Conditioner Runs Constantly or Not Cooling

If your air conditioner is running constantly, check the following:The unit may be too small for the roomThe unit may not be cooling properly.Check the filter to see if it needs to be cleanedCheck the coils for dirt build upThe cool air coming from the unit should be at least 15F cooler than th...

Haier - Dehumidifier Draining Options

There are two ways to remove water from the tank (bucket):Empty the Tank ManuallyWhen the water tank is full, the red Bucket Full indicator light will come on. Turn the power off to the dehumidifier. Wait several minutes to allow the water to stop dripping from the coils into the tank. Use both hand...

Haier - Dehumidifier Not Operating Properly in Cold Room Temperatures

Dehumidifiers do not work well when the air temperature is lower than 40 degrees F. They rely on having a surface that is colder than the air to attract humidity. If the air temperature is below 40F the unit cannot get cold enough to attract moisture at the same rate that it does when the air temper...

Haier - Portable Air Conditioner Preventing Insects

When the unit is being used, the exhaust air pressure will keep insects from entering through the exhaust hose. It is best practice to disconnect the Portable AC from the window opening and use the supplied cap when it is not being used.

Haier - Dehumidifier Refrigerant

Haier dehumidifiers use earth friendly R-410A refrigerant.

Haier - Ductless Air Conditioner Color / Paint

Each Haier Ductless (Split Air) model is offered in a standard white color.Painting the indoor unit is not recommended. If for any reason a problem occurs with the unit in the future, the Haier warranty will voided.

Haier - Window Air Conditioner Do Not Leave in Window During Months

It is recommended to store the air conditioner in a climate controlled area during the winter months. Leaving the unit exposed to the winter elements and/or attempting to use the air conditioner during the winter could result in damage to the unit and void the warranty.

Haier - Portable Air Conditioner Air Through Louvers

In actuality there are not three vents on the portable air conditioner; rather there is a single vent with three partitions and a louver in the center to direct the airflow left or right. You will not feel air coming out of the left side vent.

Haier - Portable Air Conditioner Exhaust Vent Hose

The air conditioning process is basically moving warm humid air outside so the hoses are designed primarily to move heat and humidity from a room. These units are sold with a 5' vent hose with a 5” inch diameter. Larger capacity units like the 14,000 BTU style require two SxS hoses in order to&...

Haier - Air Conditioner Styles

There are several types of Haier air conditioners:WindowInstalls in a double-hung window and is secured to the window with upper and lower rails.Cannot be installed in vertical (casement) or single hung windows.5,000-24,000 BTU models.WallInstalls through the wall using a metal sleeve (case).8,000-1...

Haier - Portable Air Conditioner Not Cooling

Portable air conditioners are the most effective when used in small spaces or when used for supplemental cooling or heating (on Heat/Cool models) in large spaces. They are not able to cool large room or multiple rooms.If your portable air conditioner is not cooling properly, first mak...

Haier - Portable Air Conditioner Winterizing and Storage

If the appliance will not be used for a long time:Completely drain the water from the water tank.Run the unit in Fan Mode only for a half day to dry the appliance inside (to prevent mold).Unplug the unit and store the cord.Take out the batteries for the remote control.Clean the air filter, let it dr...

Haier - Air Conditioner Wall Sleeve HTTWSB

The HTTWSB is a wall sleeve designed for through-the-wall (built-in) air conditioner models/series:HTWR08HTWR10HTWR12They come with the solid back panel that protects the opening before the air conditioner is installed (ex. pre-installed sleeves on a construction job site). It is removed and re...

Haier - Ductless Air Conditioner Indoor Unit Installation - High ESP Duct

The High ESP Duct Indoor Air Handler consists of a shingle assembly.Installation:The High ESP Duct unit will install above the ceiling or in a soffit area. It is mounted using threaded rods that fit into brackets that are located at all four corners of the High ESP Duct assembly. The ...

Haier - Warranty Coverage

In the unlikely event that the product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period. To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit ...

Haier - Dehumidifier Moisture Collection Less After Initial Operation

Part of the cooling process is removing humidity from the room. When first installed or after the unit has not been used in awhile, it is normal for the tank to fill up quickly and require more frequent emptying. Even once an hour can be normal.Initially, you are not only dehumidifying the moisture ...

Haier - Window Air Conditioner Styrofoam in the Unit

Styrofoam in the air conditioner is not packing material but the internal fan housing; since the units are compact and made to be portable, this part was designed with a high grade Styrofoam to make the unit as light as possible for easy mobility.   Additionally Styrofoam is a good so...

Haier - Dehumidifier Not Running

If the dehumidifier is not working or coming on, check  the following:Make sure the plug is pushed completely into the outlet.Check the power outlet to ensure it is working properly by plugging another item into the outlet. Also check the house fuse/circuit breaker.The bucket may be full. ...

Haier - Ductless Air Conditioner COOL Mode

In COOL mode, the unit operates to cool the room.  The temperature control range in cooling mode is 60°F - 86°F.Indoor UnitTo enter the cool mode, point the infrared remote control at the indoor unit and press the power button., then press the COOL mode button if not already set to cool mode.Th...

Haier - Ductless Air Conditioner Tubing

Inner-Grooved Copper Tubing:The inside surface of Haier copper tubing is grooved with inner slots to enlarge the contact surface area—increasing heat efficiency exchange by 30-50% on ductless (split air) air conditioners.

Haier - Ductless Air Conditioner Operation Without Remote

On a ductless (mini-split) air conditioner, the indoor unit can be operated without the remote control by pressing the "Emergency Run" button with a non-metallic pen or pencil.  You will find the button in an opening underneath the unit cover on the right side of the case. A...

Haier - Ductless Air Conditioner Compressor

Twin Brushless DC Rotary Compressor:The two-cylinder design has a larger capacity and gives better balance than a single rotary design—reducing vibration by 80% while producing uniform torque for greater efficiency on ductless (split air) air conditioners.

Haier - Window Air Conditioner Convert to Through the Wall

Through-the-wall sleeve HTTWSB cannot be used to convert window air conditioners with side louvers for through the wall use.This is an accessory and not a part. It is available through Walmart.com and Amazon.com as well as other Haier vendor sales partners.

Haier - Ductless Air Conditioner Wind Baffle Free

Wind-Baffle-Free 0°F Cooling on Ductless (Split Air) Air Conditioners:Using a FlexFit 12,000 BTU or 18,000 BTU outdoor unit in a single-zone configuration, you can efficiently cool in ambient temperatures down to 0°F—no wind baffle necessary.

Haier - Ductless Air Conditioner HEAT and COOL Mode On Multiple Units

On a multi-split air system where there are multiple units connected to a single outdoor unit, one unit cannot be operated in COOL mode while the other is in HEAT mode. The outdoor unit can provide only one mode of operation at a time. The first unit to turn on determines which mode t...

Haier - Dehumidifier Frost or Ice on Coils

When the temperature goes below 60 degrees F, frost or ice can form on the coils, which prevents moisture removal. When the room temperature falls below 60F, the unit will go into an Auto Defrost (electronic controls) or Auto Frost (knob controls) mode to remove frost from the coils before star...

Haier - Air Conditioner Not Running

If the window, built-in, or portable air conditioner has stopped working or will not come on:Verify the outlet you have the air conditioner plugged into is working properly. Also, If the plug is not tight in the outlet, it may not make a good connection. If the outlet is not working or the...

Haier - Dehumidifier Ideal Humidity Setting

Ideally 40% humidity is best for healthy breathing; however depending on the room environment you might find a slightly higher humidity percentage will be a better balance of comfort and efficiency.

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Ductless Air Conditioner Health Button on Remote

On ductless (split air) systems, the remote has a "Health" button. This feature is not applicable on U.S. models.If the Health button is accidentally pressed, an icon that looks like a Christmas tree will appear on the display. Press the Health button one time to turn the icon off.

Haier - Window Air Conditioner Fresh Air Vent

On some window air conditioners (ex. ESA410N and ESA412N), there is a small lever on the louvered grille at the top front of the air conditioner. This allows a vent to be opened, allowing the unit to pull in fresh outdoor air rather than air conditioning the room.If you are facing the air conditione...

Haier - Portable Air Conditioner Transporting

If it has been necessary to transport the portable air conditioner on its side, it should be stood upright for an equal amount of time as it was on its side before plugging it in. If it was on its side for more than a day, leave standing for 24 hours before running. If it was laying on its side just...

Haier - Ductless Air Conditioner Wall Unit Display Turns Off

If the wall unit display turns off after making a selection with the remote control, the display can be set to stay on. On the ductless (split air) remote control, press the "light" button to return the wall unit display to being constantly lit. The "light" button feature is used to turn t...

Haier - Dehumidifier Fan Operation

On some Haier dehumidifier models, the fan cycles on and off when the compressor cycles. The fan and compressor run together and shut off together. Factors that could affect the dehumidifier fan operation are humidity levels and dirty air filter. Consult your Owner's Manual for cleaning direction...

Haier - Dehumidifier Odor

A dehumidifier by itself will not produce any form of smell. Usually any smell that emits from the unit will be something that is recycled from the room itself.

Haier - Ductless Air Conditioner Multi-Zone Systems

Multi-Zone SystemsHaier multi-zone ductless (split air) systems let you design ultra-customized HVAC solutions for virtually any project. Keep hot zones like restaurant kitchens and office server rooms cool while allowing customer-facing zones to stay comfortably mild. Save energy by heating or cool...

Haier - Air Conditioner Operation Cool Outside Temperature

Air conditioners will stop cooling if the outside temperature drops below 60F.  The unit thinks it has done its job. It would be more beneficial in this situation to open a window rather than burning energy with an air conditioner running.

Haier - Ductless Air Conditioner Inverter

180° Sine Wave DC Inverter:Using a new pulse amplitude modulation technology (“A-PAM”), the 180° sine wave DC inverter on ductless (split air) air conditioners allows for greater stability at low frequencies and greater power at high frequencies—all while improving cooling efficiency over existing s...

Haier - Portable Air Conditioner Not Heating Enough in Cold Temperatures

In heat mode, portable air conditioners use heat-pump technology. Heat pumps operate in a similar fashion to an air conditioner, but in reverse. The unit pulls heat from outside and transfers it inside. The more outside heat available, the more effective this will be.The heat output drops as the out...

Haier - Portable Air Conditioner Use of Extension Cord

Because of the amount of energy required to start the unit, a portable air conditioner should be connected to a dedicated outlet. It should not be sharing the circuit with other electrical devices or used with extension cords, surge protectors, or multi-outlet adapters.

Haier - Dehumidifier Displaying an Error Code

If your dehumidifier is displaying a message or code, check the following:Code   Description/Reason  Solution ONAudible alert is enabled.When the water reservoir is full, the red Bucket Full indicator will flash an alert will signal 5 times every fifteen minutes until t...

Haier - Dehumidifier Crawl Space

Crawl spaces, while they may have fewer cubic feet due to the lower ceiling height are actually harder to dehumidify and require more airflow.  It is harder to circulate the air throughout the crawl space due to the lower ceiling. It takes more air pressure to blow the air in a tighter spa...

Haier - Ductless Air Conditioner Temperature On Unit Higher Than Measured Temperature

If the temperature displayed on the wall unit shows a higher temperature than what you are measuring with a thermometer on the table (for example), this is because of where the unit is mounted on the wall. The thermostat is in the ductless (split air)  the unit is mount...

Haier - Window Air Conditioner MagnaClick Remote

Select Haier window air conditioners comes with a remote. The MagnaClick Remote is magnetic and allows you to store the remote on the side of the unit. The remote also features Braille keypads for the visually impaired.

Haier - Dehumidifiers Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:DehumidifiersOn the rear of the unit.

Haier - Ductless Air Conditioner Fan Runs All the Time in COOL Mode

For ductless (split air) air conditioning units, the fan will operate the entire time while in COOL mode. This is a normal operating condition. The indoor fan needs to be operating to draw air across the indoor unit sensor to determine the temperature of the room. This determines whether the ou...

Haier - Window Air Conditioner EER Rating

This chart provides EER ratings for some Haier room air conditioners:Model EER ESA406R 12.2 ESA418J-L 10.7 ESA424J-L 9.4

Haier - Air Conditioner Remote Not Working

If the remote for the air conditioner is not working, check the following:Make sure the batteries are installed properly. You may need to change the AA batteries.Make sure nothing is blocking the IR receiver on the front of the air conditioner. It often looks like a small black glass window. You may...

Haier - Air Conditioner Noises

Room air conditioners can make noise while operating. Below are the most common noises or sounds:Air FlowAn air conditioner must circulate indoor air to heat/cool the occupied space. Therefore, air noise will be heard when the fan is operating.The compressor also makes a noise while operating. ...

Haier - Ductless Air Conditioner Cold Air Proof Operation

At initial start of heat mode, the indoor blower will not be turned on immediately. In cold air proof operation,the fan remains on after startup. It will not come on until the  indoor coil temperature senses a minimum temperature. This period usually takes 30 seconds to 3 minutes depe...

Does My Haier Appliance Have WiFi Connect Capability?

Haier has WiFi Connect smart appliances you can monitor or control using the Haier Home app on your smartphone or hands-free using Geneva, GE Appliances' voice assistant, with Amazon Alexa or the Google Assistant*. visit:To confirm your appliance has WiFi Connect capabilities: Locate your model...

Haier - Window Air Conditioner Cord Length and Location

Haier window air conditioners have a 6 ft cord that comes out underneath the control panel.

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching o...

Haier - Portable Air Conditioner Heat Mode

Portable air conditioners previously running in cooling mode might take up to 5 minutes to switch over to heat mode. The unit has a safety circuit which prevents the compressor from switching too quickly and drawing excessive current.Select Heat Mode and wait approximately 5 minutes t...

Haier - Space Heater Tripping Circuit Breaker

It is recommended that heaters not share the outlet or circuit with other electrical devices.Heaters can use up to 1500 watts and 12.5 Amps on the highest setting. The average home uses 15 Amp circuit breakers, which only allows 2.5 additional amps to be used before the maximum limit is reached....

Haier - Dehumidifier Sizing

Assuming an eight foot ceiling the table below will provide a reasonable approximation for sizing, if your ceiling is 10” add 25% to the room square footage. Room Square Feet MaximumDehumidifier size in Pints  400 25 500 30 800 40 1000 50 1300&#...

Haier - Ductless Air Conditioner Installation

Only an authorized certified HVAC contractor can install Haier Ductless (Split Air) units. Installing a ductless conditioner is more advanced than that of a window or portable unit but far less complicated and far less costly than installing central air conditioning system. For optimal performa...

Haier - Air Conditioner Sizing

There are many factors in determining the proper size air conditioner for a room, square footage, number of occupants, is the room shaded or not and is the unit being used in a Kitchen.For a general guideline to determine the portable or window air conditioner you will need, the chart below can...

Haier - Window Air Conditioner Transporting

It is best to transport the air conditioner upright. If it necessary to transport the air conditioner on its side, it should be stood upright and unplugged for an equal amount of time as it was on its side. If on its side for more than a day, leave standing upright and unplugged for 24 hours.Note: I...

Haier - Portable Air Conditioner Tank Needs Emptying Too Often

Part of the cooling process is removing humidity from the room. When first installed or after the unit has not been used in awhile, it is normal for the tank to fill up quickly and require more frequent emptying. Even once an hour can be normal.Initially, you are not only dehumidifying the...

Haier - Window Air Conditioner Power Interruption

All Haier window air conditioners have Auto Restart, which means they will turn back on and start cooling at the same settings after a power outage. On mechanical models, they will not turn back on if the knob is turned to Off.

Haier - Dehumidifier Energy Star

To determine whether a Haier dehumidifier is Energy Star qualified, visit the Energy Star website: Energy Star Certified DehumidifiersIf a model is not on the Energy Star web site, it is not Energy Star qualified.

Haier - Space Heater Cord Warm

In most cases a warm cord does not mean that there is a problem with a heater. The most common cause:An old or worn out outlet:If there is a loose connection between the plug and the socket then that will cause resistance and in turn heat buildup.If there is not a tight fit between the plug and the ...

Haier - Ductless Air Conditioner Blue Fin Coating

Blue Fin Coating:On indoor units of the ductless (split air) air conditioners, this coating improves the efficiency of the heat exchanger and allows condensation to flow more smoothly—cleaning out dust in the process. On outdoor units, Blue Fin coating on the fan blade helps protect the parts from c...

Haier - Ductless Air Conditioner Error Codes

Ductless (mini-split) air conditioners will display an error code (E and some numbers) when the system needs attention. Error codes will be displayed at the indoor unit on the LED display or a flashing pattern of the LED lights. These codes tell a qualified service professional what i...

Haier - Space Heater Odor or Burnt Smell

It is possible that a new heater will produce an odor when first used. This is normal and should go away after the heater has been used for a while. A heater can also have a burning odor from dust building up on the element.

Haier - Ductless Air Conditioner Fan Mode

On ductless (split air) air conditioners, to operate the system in Fan mode:Locate the "Extra Function" and "Confirm/Cancel" buttons on the wireless remote.Press the "Power" button to turn the wireless remote "On".While viewing the LCD display on the wireless remote, tap the "Extra Function" button ...

Haier WiFi Connect Air Conditioners - Apple HomeKit

Some WiFi Connect window air conditioners have Apple HomeKit compatibility. Apple HomeKit allows users to control and monitor connected products in their home, including compatible air conditioners. Air conditioners with Apple HomeKit compatibility will list this feature in the product specific...

Haier - Air Conditioner Storage

If the air conditioner will not be used for a long time (vacation, storage, moving, etc.):Completely drain the water. On models without a drain plug, you may need to remove the unit from the window and tilt it to drain the water.Run the unit in fan mode only for a half day to dry the appliance insid...

Haier - Dehumidifier Audible Signal

The Bucket Full audible signal indicates that the water tank (bucket) needs to be emptied. It can be turned on or off by pressing the Signal button. The default setting is ON. When the tank is full, the red Bucket Full indicator light will blink and the alarm will signal 5 times every 15 minute...

Haier - Dehumidifier Not Draining Properly

If the dehumidifier is not draining properly check the following:Inspect the reservoir for anything that might be blocking the drain process.Ensure that you are using a hose no longer than five feet.Ensure that the hose is draining down into a drain in the floor.Verify the end of the drain hose is l...

Haier - Portable Air Conditioner Error Codes

Error and fault codes help a technician diagnose issues with the portable air conditioner. If the  unit is displaying an error, check the chart below for possible error code resolutions: Fault CodeDescription/Reason  SolutionsE0Indicates incoming power issues, such as a low volta...

Haier - Portable Air Conditioner Not Draining Properly

If the portable air conditioner is not draining properly, inspect the reservoir tank for debris or other items that might be blocking the drain assembly. Additionally please make sure the unit is level.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https...

Haier - Portable Air Conditioner Included Parts

The portable air conditioner Installation Kit consists of the following:Exhaust Hose(s) - One or two hoses, depending on modelCoupling which connects the exhaust hose(s) to the window plateWindow plate with hole(s)Solid window extension (filler) pieceHalf size window filler pieceCap - Used when...

Haier - Air Conditioner GFI / GFCI Plug Issues

Haier window, built-in, and portable air conditioners have a leakage current detection interrupter device (LCDI), also referred to as a GFI/GFCI plug. If a problem occurs with the unit or with the electrical supply, the Reset button on the plug may pop out (trip). This will cause the unit to st...

Haier - Window Air Conditioner E0 on Display

E0 can be caused by an incoming power issues, such as a low voltage condition or excessive power consumption. On occasion this can be resolved by unplugging the unit for 10 minutes.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliance...

Haier - Dehumidifier Not Reaching Proper Relative Humidity Level

Check the following if the relative humidity setting is not being reached after a long period of operation:When first installed, allow at least 3-4 days to remove moisture from the room to maintain the desired dryness. The unit is dehumidifying the air as well as the moisture from walls an...

Haier - Ductless Air Conditioner Self-Cleaning Evaporator

With the Self-Cleaning Evaporator on Ductless (Split Air) Air Conditioners, dust that accumulates on the evaporator will be removed by flowing water.

Haier - Space Heater Against Wall

Space heaters with an air intake in the rear should not be placed directly against walls because the air intake will be blocked.Space heaters with an air intake in the front can be placed against the wall.

Haier - Air Conditioner Plug is Hot or Sparking from Wall Outlet

Depending on the cooling power of the unit air conditioners can draw between 5 and 10 amps of current.   It is important to understand that the unit must be connected to a dedicated outlet and plugged in firmly.Do not allow the excessive cord length to apply weight onto the plug, be s...

Haier - Serenity Window Air Conditioner Sound Level

The sound level is approximately 43 dB.By way of comparison:60 dB is the sound level of normal conversation, measured 3 feet away.A normal window AC produces 50dB.A vacuum cleaner produces 70 dB measured 3 feet away.A whisper is 30dB.

Haier - Ductless Air Conditioners Seacoast Applications

The outdoor condenser unit on ductless air conditioners should be installed at least ½ mile away from the salt water, including seacoasts and inland waterways.If the unit is installed from ½ mile to 5 miles away from the salt water, install the outdoor unit in a place (such as near buildings etc.) w...

Haier - Portable Air Conditioner STOP in Display

The unit has a tank built into the unit which must be emptied periodically. The front panel display will show STOP indicating that the water tank is full and needs to be emptied. The unit will not run until the tank is emptied. An alternate solution would be to use a hose to drain the unit automatic...

Haier - Ductless Air Conditioner Single-Zone Systems

Single-Zone SystemsConsisting of a single indoor unit paired with a single, dedicated outdoor unit, Haier single-zone ductless (split air) systems can provide the perfect solution to a whole spectrum of residential and light commercial HVAC projects. Here are the Single-Zone series options:Advanced ...

Haier - Portable Air Conditioner Dehumidify Mode

Dehumidification (Dehumidify) Mode on select portable air conditioners means that the unit operates in normal mode with the exception that the indoor fan does not operate. The cold coils inside the unit will attract moisture. You cannot change the fan speed when this mode is selected. Run ...

Haier - Air Conditioner Heat Cool Models

Haier Room air conditioners with heat and cool use resistance heaters to heat the room. They do not heat using a heat pump.

Haier - Window and Wall Air Conditioner Fault / Error Codes

Fault codes are programmed in air conditioner controls to help service technicians quickly diagnose issues with the unit. In the event that the electronic control displays a fault code, a trained service technician should be called to diagnose and correct the issue. We do not have a list of all the ...

Haier - Space Heater as Main Source of Heat

Portable electric heaters (space heaters) are intended for supplemental heating only; they are not intended to replace central heating systems.

Haier - Air Conditioners Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:Window and Built-In Air ConditionersFacing the unit, on the right side near the front.Portable Air ConditionersOn the rea...

Haier Air Conditioner - Set-Up Built-In WiFi

Haier window room air conditioners with WiFi Connect have Built-In WiFi. When using the WiFi Connect option, you will need to set-up the air conditioner.To determine if your model has WiFi Connect, visit: Does My Haier Appliance Have WiFi Connect Capability?To set up WiFi Connect on your air co...

Haier - Portable Air Conditioner Sound Level

The sound level of portable air conditioners varies depending on fan speed. They are approximately 59 dBa (decibels) at the maximum fan speed setting. By way of comparison, 60 dBa is the sound level of normal conversation measured 3 feet away; the average ambient noise level in a home is 50 dBa...

Haier - Ductless Air Conditioner Setting and Operating Modes

Indoor mini-split ductless units are controlled by a wireless remote control or wired thermostat (on some models). The operating temperature range is 60°F-86°F.Operating modes on Haier Ductless (Split Air) Air Conditioners:Cool ModeIn COOL mode, the unit operates to cool the room. If the f...

Haier - Air Conditioner Freezing Up

Several common problems can cause air conditioner freeze-ups:Insufficient Air Flow:Anything that restricts air flow will cause the temperature of the system's evaporator coil to drop below freezing.Humidity in the air will collect on the coil causing ice to build-up and diminish the system's cooling...

Haier - Dehumidifier Timer Option

If the dehumidifier has a Timer feature, the unit can be set to turn on or off after a set amount of time. If the unit is ON, it can be set to turn off a set number of hours. By the same token, if it is OFF, it can be programmed to come on in a certain amount of hours. The Timer ...

Haier - Ductless Air Conditioner Cleaning Indoor Unit and Filter

To clean the ductless (split air) indoor unit:Wipe with a clean, dry cloth.For serious stains, wipe with a damp, (not wet) cloth and mild detergent diluted with water. Make sure there is no detergent residue on the unit.Filter Cleaning (Recommended every 30-60 days):Open the inlet grille by pulling ...

Haier Air Conditioner Built-In WiFi Connect - Set-Up Troubleshooting

For help connecting your WiFi Connect Air Conditioner: Haier Air Conditioner - Set-Up Built-In WiFi ConnectIf you have difficulty with the set-up process when connecting your WiFi Connect Air Conditioner to your WiFi:Wrong Password You may have entered the wrong appliance network password. Re-enter ...

Haier - Dehumidifier Smart Dry Setting

The Smart Dry setting compares the humidity level with the actual humidity level and adjust the fan speed accordingly. There are two fan speeds levels.

Haier - Dehumidifier Dehumidifying More Than One Room

A dehumidifier may dehumidify more than one room if there is an opening between the 2 rooms.  It might take longer for the unit to remove the humidity in the rooms.If the unit is in the basement, the dehumidifier will have little or no effect in drying an adjacent enclosed storage area, su...

Haier - Dehumidifier Exhaust Air Warm

This is normal and part of the dehumidification process. When the unit is dehumidifying the compressor is working generating heat. In order to avoid having the compressor overheat, air is drawn by the compressor at a rapid rate and the heat is then transferred to the air which must be exhaust from t...

Haier - Air Conditioner Use of Extension Cord

Do not use an extension cord, plug adapter, surge protector or multi-outlet adapter with a room air conditioner. It should be used on a dedicated circuit and plugged directly into a grounded 3-prong outlet.

Haier - Ductless Air Conditioner Celsius or Fahrenheit

To change the temperature display from Celsius to Fahrenheit:Locate the "Extra Function" and "Confirm/Cancel" buttons on the wireless remote.Press the "Power" button to turn the remote "On".While viewing the LCD display on the wireless remote, tap the "Extra Function" button multiple times until the...

Haier - Portable Air Conditioner Cleaning Filter

We recommend cleaning your filter once a week when possible. This will ensure the most efficient operation of your air conditioner.To clean your filter, wash it in warm water (not hot) with a mild dish detergent. Do not use any chemical cleaners or wash in the dishwasher. Allow the filter to air dry...

Haier - Air Conditioner BTU Defined

One British Thermal Unit (BTU) represents the amount of heat required to raise or lower the temperature of one pound of water one degree Fahrenheit. The heat extracted from your home by an air conditioner is measured in BTUs.

Haier - Dehumidifier Power Interruption

All Haier dehumidifiers have Auto Restart, which means they will turn back on and start dehumidifying at the same settings after a power outage.

Haier Air Conditioner WiFi Connect - Benefits of the Haier Home App

On Haier window air conditioners with "WiFi Connect" features, you can monitor and control your air conditioner on your smart phone by using the Haier Home app (available through the Apple App Store and Google Play).With the Haier Home app, you'll be...

Haier - Dehumidifier Power Consumption

Dehumidifiers use a higher amperage (wattage) momentarily at the time of compressor start-up than while they are running. The chart below lists the Start Up and Running amps and watts:   ModelWattageMax Amp DrawRunning Amp Draw30 pint 450 9.6 4.232 pint&#...

Haier - Ductless Air Conditioner Indoor Unit Installation - Cassette

The Cassette Indoor Air Handler consists of a cassette assembly and operational louver.Installation:It is mounted to the building structure using threaded rods that fit into brackets that are located at all four corners of the cassette assembly. The threaded rods should have washers and nuts (n...

Haier - Air Conditioner White Foam

Certain components are secured using Permagum, which acts as an adhesive and an insulator to prevent condensation.

Haier - Ductless Air Conditioner Timer Function

The TIMER can be set to turn the unit on and/or off after a certain amount of time (.5 hrs up to 24 hours).  The TIMER can be set to Start and Stop  or Stop and then Start.Timer ON ButtonOn-Off Operation:Start the unit and select the desired operating mode (except SLEEP mode)Pres...

Haier - Ductless Air Conditioner Fan / Blower Design

Fan Blade and Blower Design of Ductless (Split Air) Air Conditioners:For indoor units, we lengthened the cross-flow fan and enlarged inlet/outlet openings to increase air volume—allowing us to create airflow strong enough to travel up to 60 feet. On our outdoor units, the improved blade design allow...

Haier - Window Air Conditioner Will Rain Hurt the Unit

The components inside the air conditioner have been waterproofed so that moisture will not affect the operation of the unit.

Haier - Portable Air Conditioner Incorrect Temperature on Display

The set temperature only shows on the display for a moment after adjustment. This is normal operation. After adjusting the temperature, the display reverts to the actual temperature value in the room. While you are pressing the temperature adjustment buttons the set temperature will change.

Haier - Portable Air Conditioner Drain Plug / Drain Hose

Portable air conditioners with a single drain plug fitting is used to drain collected water. This connection is threaded to allow connection to a garden hose fitting.Models with Dehumidification Mode have two drains. The upper drain plug is provided to allow automatic draining when there is a full t...

Haier - Dehumidifier Normal Sounds

When the dehumidifier is working normal, you may hear sounds or noises like:Compressor sounds, which may be loud. This is normal.Clicking sounds when the dehumidifier or compressor turns off and on, and when the Automatic Shutoff Switch is working.Air movement from the fan.

Haier - Window Air Conditioner Blowing or Spraying Water into Room

Condensation of water on the evaporator coils in the front of an air conditioner is normal. This water collects in a pan where it is evaporated. On days with high humidity, you may notice some water dripping off the unit.A properly installed unit will be tipped slightly back to allow any excess wate...

Haier - Ductless Air Conditioner Remote Control Operation and Troubleshooting

Indoor units are controlled by a wireless remote control.Each indoor unit comes with a wireless remote control and is used to make any changes to unit settings.The remote does not sense the room temperature (like other units). The sensor is inside the indoor unit.Remote comes with a w...

Haier - Dehumidifier Cleaning and Maintenance

To keep the unit working efficiently and properly, regularly clean the unit.Water Reservoir TankTurn off and unplug the unit.Empty the water reservoir.Wash the tank with dish soap and water. The water tank can be cleaned using a solution of 90% water  and 10% bleach to prevent mildew.Wipe ...

Haier - Ductless Air Conditioner Symbols on Remote

Indoor mini-split ductless units are controlled by a wireless remote control. The remote will show whether the unit is in Cool, Heat, Fan, or Dry/Dehumidify mode by displaying a symbol (icon) at the top of the remote display.Cool Mode: Snowflake symbol Heat Mode: Sun symbolFan Mode: Fan symbol ...

Haier - Air Conditioner Modes of Operation

Air Conditioner Operation Modes:FAN: Only the fan runs.Select High, Med or Low fan speed.The display shows the current room temperature.In fan mode, the temperature cannot be set.ENERGY SAVEThe fan runs only when cooling is needed. The fan then cycles on for 2 minutes at 10 minute intervals unt...

Haier - Portable Air Conditioner Power Interruption

When powering up the unit for the first time, it will start in a high fan cooling mode. If the unit has been in use and is unplugged or there has been a power interruption/outage, it will restart and turn to the last setting used.

Haier - Air Conditioner Power Consumption

Air conditioners use a higher amperage (wattage) momentarily at the time of compressor start-up than while they are running. The chart below lists the Start Up and Running amps and watts:   ModelWattageMax Amp DrawRunning Amp Draw8,000 BTU Portable 628 28...

Haier - Portable Air Conditioner Fahrenheit to Celsius

To change the temperature from Fahrenheit to Celsius:Press and hold the Temperature + and Temperature - buttons simultaneously for 5 seconds to toggle between F and C mode. Hold the bottoms together until the display starts blinking, then switch modes.

Haier - Dehumidifier Operation

A dehumidifier works in a very similar manner to an air conditioner. The unit draws air across a set of refrigerated coils called a condenser. Moisture in the warm air collects on the cooled coils and drips down into the collection tray.The best way to verify operation is to compare the temperature ...

Haier - Shocked by Appliance

If you are shocked by a Haier brand appliance, discontinue using the appliance and contact service. Turn off the appliance at the circuit breaker or unplug the unit.Contact Haier at 1-877-337-3639 or visit http://www.haieramerica.com/service/repair-request to arrange service. 

Haier - Air Conditioner Timer and Sleep Mode

The room air conditioner can be set to turn ON and/or OFF in certain amount of time. It can also be set for Sleep mode, which raises the room temperature throughout the night. Note that in TIMER and SLEEP mode, the temperature cannot be adjusted.TIMER OFFTo set the air conditioner to turn off b...

Haier - Dehumidifier GFI / GCFI Plug Issues

Haier dehumidifiers have a leakage current detection interrupter device (LCDI), also referred to as a GFI/GFCI plug. If a problem occurs with the unit or with the electrical supply, the Reset button on the plug may pop out (trip). This will cause the unit to stop running.If the Reset button pop...

Haier - Portable Air Conditioner Energy Rating

Portable air conditioners do not have a standardized energy rating system; there is no EER or SEER rating.

Haier - Window Air Conditioner Dehumidification

Air conditioners do draw moisture from the air as they are cooling; however, since they are not dedicated dehumidifiers, the number of pints per day is not published.

Haier - Portable Air Conditioner Fan Mode

In Fan Mode, air is being recirculated by the fan. In cool mode, warm air is being pulled out of the room an exhausted out the window. The fan blows across the cold evaporator replacing the warm humid air with cold dry air.

Haier - Ductless Air Conditioner Will Not Run

If the ductless (split air) air conditioner will not run, check the following:Check to make sure that the thermostat is set in cooling mode.Make sure that the temperature is set cooler than the current indoor temperature. If it isn't, your system won't know to provide cooling.Verify the breaker that...

Haier - Portable Air Conditioner Automatic Mode

This model offers both a temperature control as well as a timer mode.In temperature mode the unit cools until the temperature lowers to the set value then shuts down. The unit does not turn on again unless the room temperature rises approximately 5 degrees above the set level.In timer mode the unit ...

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