Dishwasher FAQs

Haier - Custom and Side Panel Options

Haier Appliances come in white, black, stainless steel, or platinum (not all colors available on all models). There are not custom panel options for the doors and there are not side panels available.

Haier - Dishwasher Running a Long Time

Haier dishwashers are designed to use less water but provide similar cleaning performance as your previous model. Depending on the cycle selected wash and dry time might be as long as 120 minutes. Verify the hot water supply is turned on fully. Verify the spray arms are not blocked.

Haier - Water at Bottom of New Dishwasher

This is normal. Each dishwasher is tested in the factory. The water you see is from that testing.

Haier - Dishwasher Does Not Start

A dishwasher may not start due to the following reasons:On some models, it is normal for most cycles to pause for 5 minutes near the start of the cycle to let the dishes soak.It is also normal for certain cycles to repeatedly pause for 15 to 65 seconds during the main wash.Door may not be prope...

Haier - ADA/ANSI and UFAS Requirements

ADA/ANSI and UFAS Accessibility Guidelines (ADA/ANSI and UFAS are the same for all appliances except Refrigerators)REFRIGERATORSUFAS - Top Freezers and Side-by-Sides that Meet the Standard Side Reach: If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high sid...

Haier - Dishwasher Will Not Drain

If the dishwasher is new and hasn't been used, the water is from testing at the factory. Each new dishwasher is tested before being shipped. It is also normal to have a small amount of water around the filter after wash cycle. This keeps the pump seals lubricated. If the bottom of the dishwashe...

Haier - Dishwasher Maintenance

For optimal performance, check the following on a regular basis:Use your dishwasher regularly. This minimizes the chance of odor and mildew build-up.Check all the spinning (spray) arms and clear any debris out of the spray holes. This ensures the water is sprayed throughout the dishwasher ...

Haier - What Not to Wash in a Dishwasher

Do not wash anything that is not marked 'dishwasher proof' or 'dishwasher safe' in a dishwasher. Other items that should not be washed in a dishwasher include:Acrylic: Small cracks may occur.Adhesive-Joined Pieces: Adhesives that join materials such as plastic, wood, bone, steel, copper, tin, etc. m...

Does My Haier Appliance Have WiFi Connect Capability?

Haier has WiFi Connect smart appliances you can monitor or control using the Haier Home app on your smartphone or hands-free with Amazon Alexa or the Google Assistant*. To confirm your appliance has WiFi Connect capabilities: Locate your model number on the Haier web site. To search for yo...

Haier - Dishwasher Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:DishwashersInside the tub on the left side wall, next the lower rack. 

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit to request a service appointment.

Dishwasher - Cleaning the Door and Control

To clean the exterior of the dishwasher, including the control panel and trim: Use a clean, soft, lightly dampened cloth, then dry thoroughly. A little dish soap may be added to the cloth if needed. Use Cerama Bryte Appliance Cleaner, part number WX10X392.Cleaning Stainless Doors Use Stainless Steel...

Haier WiFi Connect

Haier connected appliances help you stay connected to your home, no matter where you are. To confirm your appliance has WiFi Connect Capability, visit: Does My Appliance Have WiFi Connect CapabilitySupport by Product Line Air ConditionersHaier Air Conditioner WiFi Connect - Benefits of the...

Haier - Dishwasher Detergent Stuck in Dispenser

Detergent may be old, discard it and use fresh detergent. Store detergent in a cool, dry place.

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching o...

Haier WiFi Connect Dishwasher - Benefits of the Haier Home App

Haier dishwashers with Optional "WiFi Connect" allow you to monitor your dishwasher on your smart phone by using the ConnectPlus / U+ Connect module and Haier Home app (available through the Apple App Store and Google Play).With the Kitchen - GE Appliances app, you'll be able to:...

Haier - Dishwasher Spray Arm Not Turning

If the spray arm is not rotating, items in the dishwasher racks could be touching the arm. Make sure the arm can spin freely before starting the wash program. Also check the water jet holes in the ends of the arm to make sure they are not blocked with food.

Haier - Dishwasher Odor

Odors can occur in the dishwasher due to the following reasons:Food debris in the bottom of the dishwasher.Food particles near the door seal.Residual water at the bottom of the dishwasher.Drain hose is obstructed.If the odor persists:Run the Normal/Regular cycle with the dishwasher empty. After...

Haier - Pre-Rinsing Items Before Loading Dishwasher

Dishes do not need to be pre-rinsed before being loaded into the dishwasher. Scrape of excess food, like food, fat, and bones but skip the pre-rinsing. Pre-rinsing dishes under running water also wastes a large amount of water per year.Most modern dishwashers are designed for food particle removal. ...

Haier Dishwasher - 999 Error Code Appears in Display

If  a 999 Error Code appears in the display panel of the Haier QDT125SSL dishwasher, the control will need to be reset. You may also see the display flashing. If this error occurs, the dishwasher won't start or run. To clear the code:Simultaneously press and hold Cycle Select and Star...

Haier - Glasses Are Cloudy After Washing in Dishwasher

There are two primary reasons for cloudy glasses: white film from hard water and from etching.Wash the glass in a bowl of vinegar. If the cloudiness disappears, then the cloudiness was caused by hard water. If the cloudiness does not disappear, it was caused by etching.White film from hard wate...

Haier - Dishwasher Water on Floor During Installation

Dishwashers are tested at the factory and may have water remaining in the tub or pump. If there are water droplets inside the water, at the bottom of the tub, or there is a small amount of water coming from the drain while installing the unit, this is normal.

Haier - Dishwasher Loading Tips

Dishes do not need to be pre-rinsed before being loaded into the dishwasher. Scrape of excess food but skip the pre-rinsing. Most modern dishwashers are designed for food particle removal. No rinsing is needed unless your dishes and cookware have been left sitting out for several hours. In that case...

Haier - Cleaning Stainless Steel Dishwasher

Stainless steel scratches easily, and even a mild kitchen scrubbing pad will mar or scratch the surface.Tips for cleaning stainless:Use a microfiber cloth. These are more effective than lint-free cotton cloths as they leave less fibrous material on the surface of the stainless steel.Clean with the g...

Haier - Dishwasher Not Drying Dishes Fully

If dishes and silverware are not drying properly:Make sure that the Air Dry cycle is not selected. This turns off Heated Dry.Plastic items do not dry as completely as other items and may still be wet at the end of the dry cycle. This is normal.Check your rinse aid setting and adjust the rinse aid se...

Haier - Dishwasher Vibration or Noise

If the dishwasher is vibrating while running:Check the mounting screws and make sure the dishwasher is secured to the cabinet properly.Verify that the dishwasher is properly leveled.For other sounds:Check the rotating arm to make sure it is not hitting any items in the trays.

Haier - Dishwasher Rinse Aid

A rinse agent is an additive that makes water "wetter." This means that the water sheets off dishes more readily and rinses away residue. That translates into fewer water spots, making a rinse agent especially helpful if you have mineral-rich hard water. And as an added bonus, rinse agents also help...

Haier WiFi Connect Dishwasher - Set-Up Troubleshooting

For help connecting your WiFi Connect Dishwasher: Haier WiFi Connect Dishwasher - Set-Up Optional WiFi Connect with ConnectPlus / U+ Connect If you have difficulty with the set-up process when connecting your WiFi Connect dishwasher to your WiFi:Wrong Password You may have entered the wrong applianc...

Haier - Dishwasher Not Filling With Water

If the dishwasher is not filling with water:Verify whether Delay Start is selected. Cancel delay start or wait until delay is complete.Make sure the water supply valve is open. It is typically located under the kitchen sink.Ensure that the water supply line has no kinks or clogs.Check the household ...

Haier - Dishes Not Getting Clean in Dishwasher

If your dishes are not getting cleaned well or have remnants of food stuck to the dishes, glasses, or cutlery, first make sure make sure the dishwasher was loaded properly. If the jets on the spray are blocked, water may not reach all parts of the dishes. etc.Causes for blocked jets are:Too many ite...

Dishwasher - Electrical Requirements and Breaker Size

Haier built-in and portable dishwashers: Requires a 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse.For model specific electrical requirements, consult the Installation Instructions. D...

Haier - Water Leaking from the Dishwasher Door

Water leakage may be caused by the following:Incorrect detergent may have been used. Use automatic dishwasher detergents, not dish detergents.Door seal could have pulled away. The door seal may have been caught on dishes that extend beyond the sides of the dishwasher rack. Push the seal back into pl...

Haier - Warranty Coverage

For Haier Major AppliancesIn the unlikely event your product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period. Haier appliances used in a moving vehicle (ex. RV, Semi truck, boat...

Haier - Dishwasher Condensation on Counter

If there is water or moisture on or underneath the counter after the dishwasher has finished running, this moisture from the vent. As the dishwasher runs, especially in the dry cycle, steam can come out of the vent and hit the counter.

Haier WiFi Connect Dishwasher - Set-Up Optional WiFi Connect with ConnectPlus / U+ Connect Module

Haier Dishwashers with "Optional WiFi Connect" can connect to WiFi using the ConnectPlus / U+ Connect module. Determine if your dishwasher has WiFi Connect: Does My Haier Appliance Have WiFi Connect Capability?To set up WiFi Connect on your dishwasher:Step 1Download the Haie...

Haier - Foam or Excessive Bubbles in Dishwasher

Foam is caused by dish soap getting into the dishwasher or when rinse aid is spilled when filling up the rinse aid compartment. Always mop up any spilled rinse aid with a cloth before using the dishwasher as it could lead to excessive foaming during the next washing cycle.

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