Dryer FAQs


Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Dryer Rating Plate Location

The model and serial number is located on the product's rating plate.DryersThe model / serial number tag is on the rear of the unitThere is a second tag on the frame around the opening into the basket.Combination Washer/Dryer ModelsThe model / serial number tag is on the rear of the unitTh...

Haier - Dryer Not Heating at All

If the dryer is not heating:Make sure Rack Dry or Air Dry is not selected.On larger electric dryers, verify the unit is being supplied with the proper voltage (220VAC).If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support...

Haier - Dryer Dry Time Too Long

If the dryer is taking to long to dry:Choose the right setting for the clothes and load size. The automatic  Normal dry cycle uses a medium dry temperature. If you are drying a heavier load like jeans or towels, you might want to use timed drying and select High dryer temperature sett...

Haier - Combination Washer/Dryer Condenser Tank Cleaning

The condenser tank collects lint during the dry cycle, so there is not a lint filter to clean. This  is not a user accessible part; however, it can be maintained.To help break down the lint fibers and keep the condenser from clogging, we recommend adding a small amount of white vinega...

Haier - Custom and Side Panel Options

Haier Appliances come in white, black, stainless steel, or platinum (not all colors available on all models). There are not custom panel options for the doors and there are not side panels available.

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching o...

Haier - Combination Washer/Dryer Error Codes

Error and fault codes help a technician diagnose issues with the combination washer / dryer. If the unit is displaying an error, check the chart below for possible error code resolutions:Fault Code Description/ReasonSolutionsErr1 Door not closedVerify the door is closing properly and the l...

Haier - ADA/ANSI and UFAS Requirements

ADA/ANSI and UFAS Accessibility Guidelines (ADA/ANSI and UFAS are the same for all appliances except Refrigerators)REFRIGERATORSUFAS - Top Freezers and Side-by-Sides that Meet the StandardSide Reach: If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side...

Haier - Warranty Coverage

In the unlikely event that the product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period. To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit ...

Haier - Combination Washer/Dryer Dry Performance Tips

Typically the washing machine's washing capacity is twice as much as the drying capacity. Therefore, if you need to dry your clothes in your combo washer dryer, it is recommended that you reduce the load by about half the amount of clothes. Approximately 2.5 lbs. of clothes is the proper load s...

Haier - Dryer Pauses and Restarts at End of Cycle

If the dryer stops and starts intermittently at the end of the cycle, the Wrinkle Saver feature has been activated. The dryer will stop and then tumble for a brief period every few minutes to keep wrinkled from setting in. This feature will work for 1 hour after the drying cycle is co...

Haier - Dryer Vibrating or Shaking

If your dryer is vibrating or shaking excessively:The unit may be overloaded. Do not load more than half full.Verify the unit is level. Make sure all four legs of the unit are equally supporting the dryer weight.If you continue to have problems, please contact Haier Appliances at 1-877-337...

Haier - Dryer Stops Mid-Cycle

If the dryer stops in the middle of the cycle, make sure the door is closed and latched securely.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to arrange service.

Haier - Dryer Venting

Dryer exhaust vent recommendations:Use 4” round duct. Larger ducts reduce the air velocity and increases lint deposits on the inside of the ducting.Dryer ducting used must be UL-listed and should be either rigid or flexible metal ducting. Rigid is preferred.DO NOT use:Plastic duct work is no lo...

Haier - Dryer Not Turning

If the dryer drum is not spinning:Make sure the door is closed completely.Make sure Rack Dry is not selected.Verify that the drum is not overfilled with items.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/sch...

Haier - Combination Washer/Dryer Soap or Water Left in Dispenser

On occasion, soap may clump or cake, blocking the drain hole in the detergent cup. If the water in the cup is clear, no service is required. Inspect the detergent dispenser for foreign matter or debris which might block the siphon process.If you continue to have problems, please contact Haier Applia...

Haier - Dryer Remaining Time Changes During Auto Dry

The remaining time on the control varies up and down when using Auto-Dry (Sensor Dry). The Auto-Dry system senses the humidity level in the drum by reading the amount of moisture as the garments touch the sensor, so it is normal to see an occasional jump in time up or down of 5 minutes during the be...

Haier - Combination Washer/Dryer Not Drying Properly

Typically the washing machine's washing capacity is twice as much as the drying capacity. Therefore, if you need to dry your clothes in your combo washer dryer, it is recommended that you reduce the load by about half the amount of clothes. Approximately 2.5 lbs. of clothes is the proper load s...

Haier - Washer/Dryer Combination Non-Vented Condensing Drying

Ventless condensation drying allows clothes to dry without the need for external venting. The washer/dryer combo only y requires a water hookup and standard 120 volt outlet for installation.How Condensation Drying Works:Hot is attracted to cold. Like with a cold drink on a hot day, moisture is ...

Haier - Combination Washer/Dryer Detergent and Fabric Softener Use

Because of the size and capacity of a combination washer dryer, less detergent should be used. In general, take the amount of detergent recommended by the soap manufacturer and reduce is by 75%. If the detergent manufacturer recommends 1 cup,for example, use 1/4 cup. Always use HE (high-efficiency) ...

Haier - Combination Washer/Dryer Fills and Drains During Dry Cycle

This unit utilizes condensation drying, which requires cold water to speed the drying process. It is normal for the unit to fill and drain during the dry cycle.

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