Dryer FAQs : Troubleshooting

Haier - Combination Washer/Dryer Soap or Water Left in Dispenser

On occasion, soap may clump or cake, blocking the drain hole in the detergent cup. If the water in the cup is clear, no service is required. Inspect the detergent dispenser for foreign matter or debris which might block the siphon process.If you continue to have problems, please contact Haier Applia...

Haier - Combination Washer/Dryer Not Drying Properly

Typically the washing machine's washing capacity is twice as much as the drying capacity. Therefore, if you need to dry your clothes in your combo washer dryer, it is recommended that you reduce the load by about half the amount of clothes. Approximately 2.5 lbs. of clothes is the proper load s...

Haier - Dryer Not Heating at All

If the dryer is not heating:Make sure Rack Dry or Air Dry is not selected.On larger electric dryers, verify the unit is being supplied with the proper voltage (220VAC).If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support...

Haier - Dryer Not Turning

If the dryer drum is not spinning:Make sure the door is closed completely.Make sure Rack Dry is not selected.Verify that the drum is not overfilled with items.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/sch...

Haier - Dryer Vibrating or Shaking

If your dryer is vibrating or shaking excessively:The unit may be overloaded. Do not load more than half full.Verify the unit is level. Make sure all four legs of the unit are equally supporting the dryer weight.If you continue to have problems, please contact Haier Appliances at 1-877-337...

Haier - Dryer Dry Time Too Long

If the dryer is taking to long to dry:Choose the right setting for the clothes and load size. The automatic  Normal dry cycle uses a medium dry temperature. If you are drying a heavier load like jeans or towels, you might want to use timed drying and select High dryer temperature sett...

Haier - Dryer Stops Mid-Cycle

If the dryer stops in the middle of the cycle, make sure the door is closed and latched securely.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to arrange service.

Haier - Scratches on Appliances

There two types of finishes on our appliances: Stainless Steel: Uncoated stainless steel.  Baked-On Porcelain: High quality porcelain enamel that is powder coated and baked on. Found on Black and White models. Scratches on Non-Stainless Finishes To keep your appliance looking new and ...

Haier - Combination Washer/Dryer Error Codes

Error and fault codes help a technician diagnose issues with the combination washer / dryer. If the unit is displaying an error, check the chart below for possible error code resolutions: Fault Code  Description/Reason Solutions Err1  Door not closed Verify the door i...

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