Freezer FAQs


Haier - Using a Freezer Efficiently

A full freezer will stay colder longer, thus using less energy to maintain the ideal freezer temperature. It takes less energy to keep frozen foods cold than to cool the air in the freezer. If you are not going to fill your freezer with food adding partially full plastic water jugs will provide the ...

Haier - Freezer Leaking

Leaking is caused by melting frost. Make sure the outer drain plug is inserted properly.

Haier - Chest Freezer Alarm Indicator Light

Chest freezers equipped with a RED indicator light:There is no audible alarm. The Alarm indicator light will illuminate (red) when the freezer is first plugged in, and will remain lit until the freezer interior temperature reaches approximately 7°F (-13.9°C) below the set temperature.Once the freeze...

Haier - Chest and Upright Freezer Food Storage

Freezing and storing food in the freezer:Wipe containers before storing to avoid needless spills.Hot food should be allowed to cool before storing in the freezer. This will prevent unnecessary energy use.When storing meats, keep in the original packaging or rewrap as necessary.Proper freezer storage...

Haier - Chest Freezer Defrost and Draining

Haier chest freezers are not self-defrosting (frost free) and may require occasional defrosting depending on use. Defrost whenever frost on the wall of the freezer becomes 1/4" thick. Do not use metal instruments to clear ice or frost from the freezer.To defrost the refrigerator:Remove any...

Haier - Causes of Freezer Burn

The temperature of your freezer does not cause freezer burn. Freezer burn is the dehydration of your food by the air. The moisture leaves the food as it cools, entering the air in the freezer.  Freezer burn can be reduced by using good quality storage containers that are air and moisture t...

Haier - Freezer is Loud

Make sure the unit has at least 4 inches of clearance all around for airflow.

Haier - Chest and Upright Freezer Running But Not Getting Cold

If your freezer is not getting cold:Verify the freezer is plugged in to a working outlet.Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.Frequent door openings.Allow time for warm food to reach temperature.Check gaskets for proper seal.Adjust...

Haier - Refrigerator or Freezer Use in Garage or Basement

Haier refrigerators are designed to operate using efficient levels of power in accord with U.S. Dept. of Energy guidelines. If the ambient room temperature is below about 25 degrees F,  the thermostat will keep the unit off since it never detects the need to run the compressor. The freezin...

Haier - Chest Freezer Power Light Not On

If the control LED light(s) are not on, make sure the freezer is plugged in and the outlet has power. If the LED is still not coming on, a qualified technician will be needed to replaced the burned out LED.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit h...

Haier - Chest and Upright Freezer Cleaning and Maintenance

Freezer Cleaning:InteriorUnplug or disconnect power.Prepare a cleaning solution of 3-4 tablespoons of baking soda mixed with warm water. Use sponge or soft cloth, dampened with the cleaning solution, to wipe down your freezer.Rinse with clean warm water and dry with a soft cloth.Plug in or reconnect...

Haier - Outside of Freezer Warm

This is normal. The freezer's design and main function is to remove heat from packages and air space inside the freezer. This heat is transferred to the room air, so the outside of the freezer may feel warm.

Haier - Refrigeration Power Consumption (Amps and Watts)

Refrigeration products use a higher amperage (wattage) momentarily at the time of compressor start-up than while they are running. The chart below lists the Start Up and Running amps and watts:  ModelDoor Swing  Start Up Amps/Watts Running Amps/WattsDD410...

Haier - Chest Freezer Installing Handle

Some chest freezers have a handle that is installed during installation. To install the handle:Position the handle on the front of the lid so that the flat side is up and the notched side is down.Using the four handle screws (provided), fasten the handle to the front edge of the freezer lid.Insert o...

Haier - Chest Freezer Casters / Wheels

3.5 cu ft chest freezers have casters (wheels) that can be installed upon installation. Depending on your model, the freezer comes with either 4 or 6 casters (packaged with a screwdriver and screws [1 per caster] inside the freezer).To install the casters:Open the freezer lid, remove the baskets, ca...

Haier - Refrigerator and Freezer Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:Top Freezer RefrigeratorsOn the rear of the unit, toward the bottom.French Door RefrigeratorsOn the left side wall inside the fresh food comp...

Haier - Chest and Upright Freezer Running Too Much

Modern freezers save energy by running longer, but at a slower speed. Most of the energy used in a freezer is from starting the compressor.These are factors that contribute to a freezer running too frequently or too long:Room is hot and/or humid. The freezer will run more if the room has high humidi...

Haier - Odor in Refrigerator or Freezer

Your refrigerator or chest /upright freezer does not contain any mechanical parts that will produce an odor.When the unit is new, there is a plastic odor because most components inside are made plastic. This odor will dissipate with time.Odors can also come from improperly wrapped or sealed food in ...

Haier - Freezer Installation Location and Clearance

Your freezer is designed for freestanding installation only. It should not be recessed or built-in.Installation considerations:Provide proper air clearance. To ensure your freezer works at the maximum efficiency it was designed for, you should install it in a location where there is proper air ...

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Chest and Upright Freezer Transporting and Storage

When moving the freezer, do not tilt it more than a 45-degree angle. If tilted, it should be stood upright for an equal amount of time as it was tilted before plugging it in. If on its side for more than a day, leave standing for 24 hours before running.Moving the freezer:When moving the f...

Haier - Chest Freezer Interior Dimensions

At the bottom right corner inside the freezer interior is a step  to accommodate the compressor hardware, the interior dimensions and compressor step dimensions are below: Capacity Interior Dimensions Compressor Dimensions 3.5 cu ftLength: 15.4"Width: 17.17"Height: 27"L...

Haier - Chest and Upright Freezer Not Coming On

If your freezer is not working at all:Verify the freezer is plugged into a working outlet.  Check if there is power to the wall outlet.Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.The compressor may have cycled off. Wait for 30-4...

Haier - Chest Freezer Lock

Chest Freezers with a lock and key:Store the freezer key in a location away from the freezer and not easily accessible to children.The freezer lock is spring loaded. The freezer key must be manually held in the lock to either lock or unlock the freezer.To Lock/Unlock the Freezer:Close the freez...

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching o...

Haier - Installing a Freezer on Carpet

The freezer might require occasional defrosting, depending on use. Water from the melting frost and ice during defrosting is the only concern for using the unit on carpet.

Haier - Loading a Freezer

Tips for loading a chest freezer:Allow the freezer to cool 6 to 8 hours before filling with frozen food.Let the freezer cool overnight before adding large amounts of unfrozen food.Never add more than 2-3 pounds of unfrozen food per cubic foot of freezer space.When the freezer is first started, the c...

Haier - Chest and Upright Freezer Use of Extension Cords

Avoid the use of an extension cord because of potential safety hazards under certain conditions. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot outlet that will accept the plug. The marked rating of the extension cord must...

Haier - Chest Freezer Lights

Your freezer will automatically maintain the temperature level you select. The temperature control dial has 7 settings, plus OFF. "1" is the warmest, "7" is the coldest, and turning the temperature dial to OFF shuts down the compressor. Set the dial to "4" and allow 24 hours to pass before adjusting...

Haier - Freezer Use During or After Power Outage

In the case of a power outage a freezer full of frozen food will keep for about two days. A half full freezer will only stay frozen for about half a day. During the power outage, limit the amount of time the freezer is opened as any door openings will allow heat into the freezer.

Haier - Chest Freezer Power Cord Length

Haier chest freezer power cord length:3.5 cu ft: 59"5 cu ft: 59"7 cu ft: 59"

Haier - Chest Freezer Food Load Capacity

To determine how many pounds a chest freezer will hold, the basic rule of thumb is 1 cubic foot holds between 15 and 20 lbs. Freezer Size in Cubic Feet Load Size 5.0 cu ft 75-100 lbs 7.1 cu ft 106.5-142 lbs 8.9 cu ft 133.5-178 lbs 11 cu ft 165-220 lb...

Haier - Freezer Insulation Type

All Haier freezers have foamed-in insulation in the case, doors, and lids.

Haier - Chest and Upright Freezer Normal Sounds

It is normal for a freezer to make gurgling or bubbling noises. These sounds are a result of the refrigerant moving through the lines in the cooler. This sound may be amplified if the unit is in an enclosed space or on a wood floor.Clicking sounds as the temperature control cycles on and off is also...

Haier - Freezer Temperature Setting

Your freezer will automatically maintain the temperature level you select. The temperature control dial has 7 settings, plus OFF. "1" is the warmest, "7" is the coldest, and turning the temperature dial to OFF shuts down the compressor. Set the dial to "4" and allow 24 hours to pass before adjusting...

Haier - Freezer Running All the Time

For a freezer to maintain the desired temperature of 0 degrees F, the compressor will usually run more than 50% of the time. Modern Chest freezer have smaller, more powerful, high-speed compressors that generally cost less to operate than those in older refrigerators. These compressors are designed ...

Haier - Defrosting Chest or Upright Freezer

Warm air from a room and cool air from the freezer interchanging creates frost. Therefore the frequency in which the freezer will require to be defrosted depends on how often the door of the freezer is opened. Generally defrosting is required when the frost has become 1/4 of an inch in thickness. Th...

Haier - Chest and Upright Freezer Power Interruptions

Occasionally there may be power interruptions due to thunderstorms or other causes. Unplug the power cord from the wall outlet when a power outage occurs. When power has been restored, plug the unit back into the wall outlet.If the outage is for a prolonged period, inspect and discard spoiled or tha...

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