Haier Appliances Home

Microwave FAQs : Troubleshooting


Haier - Steam From Microwave

Steam and vapor from around the door while cooking is normal. This does not mean that the unit is leaking microwave energy. The door is designed to allow heat and steam to escape to prevent the overheating of the unit.Condensation inside the unit is normal when cooking foods of high moisture content...

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching or inspecting th...

Haier - Microwave Interior Paint Peeling

Peeling paint can be caused by frequently heating items which produce high amounts of steam. If the condensation caused by this steam is not wiped off directly after use it may cause the paint to lift over time resulting in peeling paint. This is not unlike the reaction you would find in bathroom wi...

Haier - Microwave Not Cooking Properly

Undercooked, overcooked or unevenly cooked foods are often the result of the following:Food not turned or stirred.Food not defrosted completelyCooking time to long or too shortPower level is not suitableImproper cookware or coverings was used.If Sensor Cook or Sensor Reheat was used: opening the doo...

Haier - Moisture Inside Microwave Cavity

Condensation is a normal result of the cooking process. It is more noticeable if the food that has been cooked has high water content. Condensation may be more noticeable when the weather is humid. It is also normal to see some condensation between the door panels, unless the condensation does not d...

Haier - Scratches on Appliances

There two types of finishes on our appliances: Stainless Steel: Uncoated stainless steel. Baked-On Porcelain: High quality porcelain enamel that is powder coated and baked on. Found on Black and White models. Scratches on Non-Stainless Finishes To keep your appliance looking new and provide pro...

Haier - Microwave Interior and Surface Lighting

The microwave oven features LED interior lighting as well as LED surface lighting. These lights are designed to last for the life of your microwave oven. However, if the lights stop illuminating, contact a qualified technician for replacement.Please contact Haier Appliances at 1-877-337-3639 or visi...

Haier - Microwave Runs But Does Not Heat

If your Haier microwave runs but is not heating, check that the door is closing properly. Open and close the door firmly, but do not slam. This confirms the engagement of the door's safety mechanisms.Try unplugging the microwave for 30 seconds to reset it. If you continue to have problems, pleas...

Search Support

Search our knowledge base for help with installation, operation, troubleshooting, and more.

Product Manuals

Enter your appliance's model number to download manuals for your product.

fa fa-3x fa-calendar-check-o hover-texts
Schedule Service

Service & repair for your kitchen, laundry, or air product.

fa fa-3x fa-wrench hover-texts
Parts & Accessories

Order accessories and repair parts from our parts store.

fa fa-3x fa-phone hover-texts
Contact Us

Still have questions? We've got your back. Chat, email, or give us a call.