Refrigerator FAQs


Haier - Ice or Frost Forming on Back Wall of Refrigerator

If the refrigerator is a not frost free model, this is normal. If the refrigerator is a frost free (self-defrosting) model, frost can form on the back wall of the fresh food or freezer compartment for the following reasons:Doors have been opened and closed frequently.Doors have been left open for a ...

Haier - Refrigerator or Freezer Use in Garage or Basement

Haier refrigerators are designed to operate using efficient levels of power in accord with U.S. Dept. of Energy guidelines. If the ambient room temperature is below about 25 degrees F,  the thermostat will keep the unit off since it never detects the need to run the compressor. The freezin...

Haier - Dual Drawer Refrigerator Odor

Dual-drawer refrigerator has an odor:Food is not sealed or packaged properly, or food is spoiled/stored too long. Reseal packaging and throw away old food. Place an opened box of baking soda in the dual drawer refrigerator, replace every 3 monthsInterior needs to be cleaned. Wash interior surfaces, ...

Haier - Mold in the Refrigerator

Molds are actually microscopic fungi that live on plant or animal matter. Mold grows from tiny spores that float around in the air. When some of these spores fall onto a piece of damp food, they grow into mold.In order for mold to grow there needs to be three things: a food source, a moisture source...

Haier - Dual Drawer Refrigerator Drawers Not Closing

If one or both drawers do not close properly, check for food, bottles, etc. in the drawers that could be preventing the drawer(s) from closing properly.If both drawers do not close properly, make sure the unit is level by raising or lowering each leg.

Haier - Dual Drawer Refrigerator Location and Clearances

This dual-drawer refrigerator is for built-in use only.Installation Considerations:Do not install your refrigerator in any location not properly insulated or heated, e.g. garage, attic, etc. Your refrigerator was not designed to operate in temperature settings below 55° Fahrenheit.Place the unit on ...

Haier - Dual Drawer Refrigerator Interior Lighting

The dual drawer refrigerator are equipped with LED interior lighting. These lights are designed to last for the life of your unit; however, if the light stops operating, please contact a qualified technician for replacement.An LED is located at the top of both the upper and lower drawers. The LED li...

Haier - Setting the Regulator on Beer Dispenser

To set the regulator on the beer dispenser:Close the shut-off valve on the regulator, and open the valve on the gas cylinder completely.Slowly turn the regulator adjustment screw until the desired pressure is shown on the output pressure gauge. On regulators designed for draft beer, turning clockwis...

Haier - Beverage Center Manual Defrost

Under normal operating conditions, the beverage center is designed to self defrost during periods when the cooling system cycles off. Under conditions of extreme heat and humidity, and/or prolonged or frequent dooropenings, you may notice frost build up on the cold plate on the interior rear wall. T...

Haier - Dual Drawer Refrigerator Defrost

The dual drawer refrigerator defrosts automatically. The water on back wall drains into the water tank and is evaporated by the condenser. The unit does not need to be defrosted manually or drained.

Haier - Compact Refrigerator Temperature Settings

For Haier compact refrigerators, the temperature control dial has 7 settings plus "0". 1 is the warmest, 7 is the coldest, and 0 is Off. At first, set the dial to 4 and allow 24 hours to pass before adjusting the temperature to your needs.

Haier - Ice Machine Not Working

If the ice machine is not running or not making ice:No PowerMake sure the unit is plugged into a working outlet and that the house circuit breaker (or fuse) has not blown/tripped. Reset breaker or replace the fuse. If this occurs again, service may be required.Verify the unit is turned on.No Ice / S...

Haier - Dual Drawer Refrigerator Adjustable Divider

There is a divider in each drawer. For flexibility in food storage, you can adjust or remove the dividers.Upper Compartment: The upper drawer is separated by dividers fastened to the bin cradle. The two dividers can be adjusted from either left to right, or back to front.Lower Compartment: For stora...

Haier - Refrigerator Moisture in Crisper Drawer

Moisture in the crisper drawer is normal. As the water in the vegetables evaporates; it meets the cold surface of the refrigerator and forms water droplets. The humid air over the vegetables is circulated by the internal fans inside the refrigerator, keeping your vegetables fresh.

Haier - Beverage Center Cleaning and Maintenance

Beverage Center Cleaning:InteriorUnplug or disconnect power.Remove shelves and let warm to room temperature.Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping.Glass shelves and cove...

Haier - Wine Cellar Not Available in California

Starting April 19, 2017, the sale of Haier wine cellars (chillers) has been restricted in the state of California. These units will not be available to purchase in California going forward.

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Compact Refrigerator Light Bulb Replacement

Some compact refrigerators have an interior light. If the interior light inside the fresh food section does not come on, check the following:Check power to the compact refrigerator.Turn off power to the unit and make sure the bulb is tightened.Replace burned out bulbHow to access and replace the int...

Haier - Dual Drawer Refrigerator Cleaning

Unplug the dual drawer refrigerator or disconnect power before cleaning. Do not use harsh chemicals, ammonia, chlorine bleach, concentrated detergent, solvents, abrasives or metal scouring pads to clean your dual-drawer refrigerator inside or out. They can damage and/or discolor the dual-drawer refr...

Haier - Wine Cellar Door Alignment

To adjust the door alignment, especially after initial installation:Make sure the wine cellar is unplugged.Remove the top hinge cover by using a flathead screwdriver. Place the head under the front edge of the cap and gently lift.Gently move wires aside.Loosen the top hinge screws using a Phillips h...

Haier - Compact Refrigerator Use With Car Inverter

Assuming the unit has been installed properly and none of the conditions below are encountered, the unit is covered for normal warranty.Units installed improperly without proper clearances or modified structurally.Units with modified doors such as latching or locking mechanisms.Units that are inacce...

Haier - Wine Cellar Transporting and Storage

Moving the refrigerator:When moving, always move the refrigerator vertically. Do not lay the unit on its side to move. For long vacations or absences:Empty food from refrigerator and freezer.Unplug the unit.Prop doors open, so air can circulate inside.

Haier - Wine Cellar Running But Not Getting Cold or Wine Is Warm

The actual cabinet temperature in a thermoelectric (thermal electric) unit is dependent on the ambient temperature in the room. You may set the cabinet temperature range, but the unit may not reach the preset temperature if the room is too warm.For this model, when the ambient temperature is 77...

Haier - Bottom Mount Refrigerator Removing Packaging and Tape

When a bottom freezer refrigerator is delivered, the packing material and tape will need to be removed before turning on the refrigerator.Tape residue can be removed from surfaces by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Rinse with warm water and d...

Haier - Compact Refrigerator Reversing the Door Swing

On compact refrigerators with reversible doors:Remove any loose items in the refrigerator and carefully turn refrigerator on its back.Remove the top hinge cover using a flat head screw driver and gently push up.Using a Phillips head screwdriver, loosen and remove the screws holding the top...

Haier - French Door Refrigerator Control Showing ES or E5

ES or E5 on a French door refrigerator indicates that the Energy Saver mode is active.Haier French door refrigerators are shipped with Energy Saver mode enabled.  Energy Saver mode turns off the mullion heater, which reduces condensation buildup around the refrigerator doors in humid clima...

Haier - Temperature Control Settings

The ideal temperature is between 35-40 degrees F in the Fresh Food section and -10-20 in the Freezer section.Generally, you want to start with the temperature setting in the middle position and allow the refrigerator to stay that way for at least 3 days. After three days, adjust the setting to a hig...

Haier - Refrigerator Frost on Food

Frost or ice crystals forming on frozen food in the freezer is caused by moisture in the freezer compartment freezing. This is often caused by frequent or extended door openings, and most often occurs on items toward the front of the freezer nearest the door.To minimize frost or ice crystals, change...

Haier - Wine Cellar Food Storage

Do not store foods in wine cellar. The interior temperature may not be cool enough to prevent spoilage or the temperature may cause bacteria growth.

Haier - Refrigerator Running but Not Cooling

The temperature range will vary by product. In general, the fresh food section will cool to an average temperature between 34 and 41 degrees F, and the freezer temperature will average between -10 and 20 degrees F.If your refrigerator is not getting cold/cool:Verify the refrigerator is plugged in to...

Haier - HRQ16N3BGS Demo Mode

During the Demo mode on the HRQ16N3BGS:Compressor, Heater and Fan are turned off.The display will show:  Fridge temperature of - 37°F and Freezer temperature - 0°F. Note: This is for display - no cooling will occur.The special function indicator (G, I, L) will continuously light up ev...

Haier - Refrigerator Has Red or Orange Glow in Freezer

During the automatic defrost cycle, you may notice a red glow in the vents on the back wall of your freezer compartment. This is normal during the defrost cycle.This part of the normal defrost process occurs every 9-13 hours to maintain frost free operation.  A small heater turns on for a ...

Haier - Replacing the Filter in the HB21FC75, HB21FC45. and HB21FC10 Refrigerator

To change the filter in the HB21FC75, HB21FC45. and HB21FC10 french door refrigerator, follow these directions: 1.     Remove the old filter by turning the filter cartridge handle counter-clockwise.2.     The cartridge will eject slightly f...

Haier - Refrigerator Location and Clearance

Installation Considerations:Provide proper air clearances. To ensure your refrigerator works at the maximum efficiency it was designed for, you should install it in a location where there is proper air circulation and electrical connections. Check the Owner's Manual for the recommended clearanc...

Haier - Wine Cellar External Fan Filter

Over time dirt, dust and hair will collect on the fan filter, causing the cooling system to not function properly. To maintain optimum cooling and product longevity, remove and clean the fan filter at least once every 6 months.To clean:Unplug or disconnect power.Locate the fan filter on the rea...

Haier - Refrigerator Door Not Shutting Properly

Refrigerator door does not close properly:Level the refrigerator per the Installation InstructionsRe-Align the refrigerator door.Check for items in the refrigerator blocking the door from closing.

Haier - Ice Machine Transport or Storage

If the ice maker will not be used for a long time, or is to be moved to another place, it will be necessary to drain the system of water.Shut off the water supply at the main water source.Disconnect the water supply line from the water inlet.Shut off the electric supply at the main electrical power ...

Haier - Wine Cellar Error Codes

Error and fault codes help a technician diagnose issues with the wine cellar. If the wine cellar is displaying an error, check the chart below for possible error code resolutions:Fault CodeDescription/Reason  Solutions LLLL flashes with buzzing alarm. This means the related ...

Haier - Refrigerator Interior Light Turned Off

If the refrigerator door has been left open or not properly closed for more than 7 minutes, the interior light will turn off. This is normal.

Haier - Refrigerator Moisture or Condensation By Doors

If you are experiencing moisture around your refrigerator doors, check your fresh food and freezer door gaskets for splits, tears, or gaps. These can cause a moisture issue if cold air from the compartments can escape.If you continue to have problems, please contact Haier Appliances at 1-877-33...

Haier - Ice Machine Ice Cubes Small, Mushy, or Discolored

Small or Partially Formed CubesCheck the water  supply to ensure it is supplying at least 15 psig of water pressure. Check the shut-off to verify it is open enough.The water distribution tube may be blocked. Turn off the power button, gently take out the water distribution tube, locate the...

Haier - Refrigerator Top, Back and Sides Are Warm

It is normal for the top and sides of the unit to be warm or hot to the touch during normal operation. Make sure that you have an inch of air space around the case to allow good airflow.Top, Front, and SidesThis is normal.  Part of the cooling process is removing heat from inside the refri...

Haier - Beverage Center Condensation Between Glass on Door

Condensation on the door glass is normally an indication of the door not being closed properly or something on the door gasket preventing a tight seal.Cleaning door gaskets:Clean door gaskets every 3 months with a cleaning solution of 3-4 tablespoons of baking soda mixed with warm water. Gaskets mus...

Haier - Custom and Side Panel Options

Haier Appliances come in white, black, stainless steel, or platinum (not all colors available on all models). There are not custom panel options for the doors and there are not side panels available.

Haier - Refrigerator Fresh Food or Freezer Door Pops Open

It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. This means there is a good door seal. The compartments are connected by air channels to allow air to pass between them. Closing a door shut forces air from one compartment into the ot...

Haier - Refrigerator Normal Ice Maker Operation

Under nominal conditions the icemaker should harvest every 60 - 90 minutes. Repeated door openings during that cycle will extend the time between harvests, as every time you open the door you are allowing warm air in and cool air out.If your icemaker is not making ice or is making ice slowly:Verify ...

Haier - Refrigerator LED Interior Lighting

Refrigerators with LED interior lighting:  These lights are designed to last for the life of your refrigerator; however, if the light stops operating, please contact a qualified technician for replacement.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or vis...

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching o...

Haier - Refrigeration Power Consumption (Amps and Watts)

Refrigeration products use a higher amperage (wattage) momentarily at the time of compressor start-up than while they are running. The chart below lists the Start Up and Running amps and watts:  ModelDoor Swing  Start Up Amps/Watts Running Amps/WattsDD410...

Haier - Compact Refrigerator Use of Extension Cord

Avoid the use of an extension cord because of potential safety hazards under certain conditions. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot outlet that will accept the plug. The marked rating of the extension cord must...

Haier - ADA/ANSI and UFAS Requirements

ADA/ANSI and UFAS Accessibility Guidelines (ADA/ANSI and UFAS are the same for all appliances except Refrigerators)REFRIGERATORSUFAS - Top Freezers and Side-by-Sides that Meet the StandardSide Reach: If the clear floor space allows parallel approach by a person in a wheelchair, the maximum high side...

Haier - Cleaning Stainless Refrigerator Exterior

Stainless steel is corrosion resistant and not corrosion-proof. To help avoid corrosion (rusting) of your stainless steel, wash stainless steel surfaces regularly and rinse and dry immediately to avoid water spots.Tips for cleaning stainless:Use a microfiber cloth. These are more effective than lint...

Haier - Ice Machine Cube Size and Production Rate

Ice Production:Holds 25 lbs of ice at a timeCan make up to 50 lbs per day** The actual quantity of ice produced per day can vary with room and water conditions.Ice Cube Shape and SizeShape: Square cubesCube Dimensions: 3/4" x 3/4" x 1"

Haier - Wine Cellar Interior Lighting

Wine cellars are equipped with LED interior lighting. These lights are designed to last for the life of your wine cellar; however, if the light stops operating, please contact a qualified technician for replacement.During normal operation it is best for the light to remain Off. To turn the light On ...

Haier - Bottom Mount Refrigerator Cold Wall Technology

Bottom Mount refrigerators with Cold Wall technology allow you to better store perishable food.  The rear wall of the refrigerator compartment promotes moisture condensation, similar to what you see in the produce aisles of a grocery. The excess moisture will drip into the drain at the bot...

Haier Refrigerator - Leaking / Water on Floor

If you find water on the floor in front of your refrigerator:If your model has an icemaker, make sure the water line to the refrigerator or refrigerator water valve on the back is not leaking. Leaking from the icemaker or water valve would require service.It may be due to a clogged defrost drai...

Haier - Wine Cellar Cleaning and Maintenance

Wine Cellar Cleaning:InteriorUnplug or disconnect power.Prepare a cleaning solution of 3-4 tablespoons of baking soda mixed with warm water. Use sponge or soft cloth, dampened with the cleaning solution, to wipe down your freezer.Rinse with clean warm water and dry with a soft cloth.Plug in or recon...

Haier - Normal Refrigerator Temperatures

The ideal refrigerator temperature is between 35-40 degrees F (1.8-4 C). This range slows the growth of bacteria without risk of freezing foods.The temperature range that the refrigerator will maintain will vary by product. In general, the fresh food section will cool to an average temperature betwe...

Haier - Wine Cellar Temperature Range

Dual Zone Wine Cellar Temperature RangeUpper Zone can be to 54°F - 66°F (12°C-18°C)Lower Zone can be set to 46°F - 66°F (8°C -18°C)Thermoelectric Wine Cellar Temperature RangeThe temperature adjustable is between 46°F - 66°F (8°C -18°C), however if the ambient room temperature is 77°F or greater, th...

Haier - Refrigerator Controls Not Working

Bottom Mount, French Door, and Quad Door refrigerators with electronic controls have touch pads, which respond when lightly touched.No lights on control: When the door hasn't been opened or no buttons are operated for 30 seconds, all the LEDs on display panel turn off. When a button is pressed or a ...

Haier - Beer Dispenser Maintenance When Not in Use

If you are going to be shutting off the refrigerator and putting it in storage, be sure to thoroughly clean the unit beforehand. This includes cleaning the faucet, beer line, and keg coupler with beer line cleaning chemicals, cleaning the drip tray, and wiping the entire unit clean and drying the in...

Haier - Refrigerator Compressor Refrigerant

The compressor in most Haier refrigerators uses R134A refrigerant. R134A is an HFC refrigerant (CFC free) and thus does not deplete ozone. Without the existence of chlorine, it doesn't react with ozone; however, it is a greenhouse gas.Note: Most compact refrigerators use R600a.Check the product spec...

Refrigerator - Sabbath Mode Interior Lights Stay On

On French-Door and Bottom Freezer refrigerators manufactured April 2018 and after, the interior lighting during Sabbath Mode has changed. The LED fresh foods lights stay on during Sabbath mode so that you can still see your food. The lighting is dimmed though, and will stay on continuously regardles...

Haier - Installing Compact or Undercounter Refrigerator on Carpet

The freezer might require occasional defrosting, depending on use. Water from the melting frost and ice during defrosting is the only concern for using the unit on carpet.

Haier - Wine Cellar Installation Location and Clearance

Your wine cellar is designed for freestanding installation only. It should not be recessed or built-in.Installation considerations:Do not install your wine cellar in any location not properly insulated or heated, e.g. garage, attic, etc. Your wine cellar was not designed to operate in temperature se...

Haier - Condensation Between Doors on HRF15N3AGS

If you are experiencing moisture between the doors of your Haier HRF15N3AGS refrigerator, this is normal. The moist, warm air in your room comes in contact with the cold surfaces of the refrigerator, causing condensation. Water droplets can form and even start to run down the surface,...

Haier - Wine Cellar Temperature Control

The actual internal temperature in a thermoelectric wine cellar is dependent on the room temperature.About the temperature control:When first plugged in, the LED will display the room temperature. Then, the internal temperature will appear in the display.Wait at least 30 minutes to allow the wine ce...

Haier - Refrigerator Not Coming On / Not Running

If your refrigerator is not working at all:Verify the refrigerator is plugged into a working outlet.  Check if there is power to the wall outlet.Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.If you continue to have problems, please contact ...

Haier - Beer Dispenser Handle Hard to Pull

A draft beer faucet being "hard to pull" or "sticky" usually indicates a cleaning issue. Either cleaning has not being done with a chemical specifically designed for draft beer cleaning, and/or  the faucet is not being disassembled and thoroughly cleaned.To clean:Pump water mixed with a cl...

Haier - Compact Refrigerator Door Gasket

As the door gets pressed in during shipping, after reversing the door, the gasket may have to be reset. This is done to prevent the cool refrigerated air from escaping. If there is a gap between the door gasket and the cabinet, set the gasket by gently pulling it out to seal the gap.

Haier - Refrigerator Transporting and Storage

Below are general moving and storing tips for refrigerators, including compact models. Consult your Owner's Manual for recommendations specific to your model.Moving the refrigerator:Remove all food, shelves, bins, crispers, racks, and drawers before moving the refrigerator.When moving, always move t...

Haier - Beverage Center Normal Sounds

It is normal for a beverage center to make gurgling, bubbling, or slight vibration noises. These sounds are a result of the refrigerant moving through the lines in the cooler. This sound may be amplified if the unit is in an enclosed space or on a wood floor.Clicking sounds as the temperature c...

Haier - Dual Drawer Refrigerator Sounds

Normal noises made by the dual drawer refrigerator include:Water flowingRefrigerant flowing in the lines will make this sound when the compressor starts and stops.The dual-drawer refrigerator has an automatic defrosting system. The defrosted water will make this sound.Humming or buzzingThe compresso...

Haier - Refrigerator Virtual Steel Color

"Virtual Steel" is a platinum color paint finish that is similar in look to stainless.

Haier - Compact Refrigerator or Beverage Center Moisture

If you experience moisture (condensation) on the inside or outside of the refrigerator or beverage center, this can be normal. This can occur during high humidity periods or after prolonged or frequent door openings. Make sure the door is sealing properly, and there are no food packages blocking the...

Haier - Ice Machine Reversing the Door Swing

Before you begin, unplug the ice maker or disconnect power at the home's circuit breaker.To remove door from hinges:Using a flathead screwdriver, separate the axis pin from the top hinge (Hinge 1). Set aside pin.Open the door about 20° around the axis pin of the bottom hinge (Hinge 2).Lift the door ...

Haier - Warranty Coverage

In the unlikely event that the product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period. To schedule service on your Haier appliance, please contact 1-877-337-3639 or visit ...

Haier - Wine Storage

Bottle StorageBottles are stored horizontally to keep corks moist and swollen. This prevents air from entering the bottle, thus avoiding oxidation.It is always better to have the cellar well stocked. More mass (bottles) controls the temperature better, preventing the compressor from running too freq...

Haier - Causes of Freezer Burn

The temperature of your freezer does not cause freezer burn. Freezer burn is the dehydration of your food by the air. The moisture leaves the food as it cools, entering the air in the freezer.  Freezer burn can be reduced by using good quality storage containers that are air and moisture t...

Haier - Bottom Mount Refrigerator Moisture on Rear Wall

Moisture forming on the rear wall of the fresh food compartment is normal on Bottom Mount refrigerators with Cold Wall technology.  The rear wall of the refrigerator compartment promotes moisture condensation, similar to what you see in the produce aisles of a grocery. The excess moisture ...

Haier - Beverage Center Not Getting Cold

If your beverage center is not getting cold:Verify the unit is plugged in to a working outlet.Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.Frequent door openings.Allow time for warm items to reach a cold temperature.Check gaskets for ...

Haier - Ice Machine Location and Clearances

This ice maker can be installed as free standing, enclosed under a countertop, or built-in (sealed to the floor). In any case, there must be adequate air space around the unit for ventilation.Installation Types:Free-standing installation: This will allow you to install the ice maker in any plac...

Haier - Foam on Rear of Compact Refrigerator

If you see foam or styrofoam around metal wires and/or metal pipes on the rear of the refrigerator, do not remove it. It is designed to act as insulation and support. Any foam inside vents or wrapped around components, especially if it is secured by wire, zip-ties, etc., is part of the design and sh...

Haier - Ice Machine Sounds

Your new ice maker may make sounds that are not familiar to you. Most of the new sounds are normal. Hard surfaces like the floor and walls can make the sounds louder than they actually are.The following list describes the sounds that might be new to you and what may be causing them.Rattling noises: ...

Haier - Refrigerator Energy Saving Tips

Refrigerator Energy Saving Tips:The refrigerator should be located in the coolest area of the room, away from heat-producing appliances or heating ducts, and out of direct sunlight if possible.Let hot foods cool to room temperature before placing in the refrigerator. Foods that refrigerate too ...

Haier - Wine Cellar Operating Noise

Your wine cellar has exterior fans to maintain the set cooling temperature during periods of warm room temperature or heavy use. It is normal to occasionally hear air circulation sounds.

Haier - Wine Cellar Thermoelectric Cooling

Thermoelectric (also referred to as semiconductor) wine cellars offer high reliability and low maintenance while precisely maintaining the set temperature for storing wine.Because thermoelectric wine cellars do not use a compressor for cooling there is minimal noise and vibration. In addition to bei...

Haier - Refrigerator Fuzzy Mode

"Fuzzy" is a setting for the Artificial Intelligence function. The refrigerator will automatically adjust the temperature setting according to the ambient temperature and temperature changes in the refrigerator. In this mode, the temperature settings cannot be changed, nor can certain features be us...

Haier - Beverage Center Reversing the Door Swing

The door hinges are factory installed on the right-hand side. If you want the doors to open from the opposite direction, you can reverse the door swing.Reversing the door:Before you begin, unplug the refrigerator, or disconnect power.The door is heavy and fragile and the door front is glass. To avoi...

Haier - Ice Machine Leaking

If water is leaking from the ice machine:Some water falls to the floor when you open the door to remove ice from storage bin. This is normal condensation on the door. Take care when you take out ice.A small amount of water under or near the machine could be melted ice cubes. Wipe up the water and mo...

Haier - Dual Drawer Refrigerator Drawer Height / Weight Capacity

The dual-drawer refrigerator is designed to hold up to 44.1 lbs per drawer. The upper drawer will hold items that are up to 12”H. The lower drawer is divided by a step. Items with a height greater than 12”H can be stored in the section without the step.

Haier - Wine Cellar Moisture on Interior

If you experience moisture on the inside of the wine cellar, this can occur during high humidity periods or after prolonged or frequent door openings. Make the door is sealing properly an clean if necessary.

Haier - Beverage Center Leveling

Your beverage center has two leveling legs which are located in the front bottom corners of your unit. After properly placing your beverage center in its final position, you can level it.Leveling legs can be adjusted by turning them counter clockwise to raise your beverage center or by turning them ...

Haier - Refrigerator and Freezer Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:Top Freezer RefrigeratorsOn the rear of the unit, toward the bottom.French Door RefrigeratorsOn the left side wall inside the fresh food comp...

Haier - Defrosting a Compact Refrigerator

Haier compact refrigerators are not self-defrosting (frost free) and may require occasional defrosting depending on use. Defrost whenever frost on the wall of the freezer compartment becomes 1/8" thick. Do not use metal instruments to clear ice or frost from the unit.To defrost the refrigerator:Remo...

Haier - Refrigerator Power Interruption

Occasionally there may be power interruptions due to thunderstorms or other causes. Unplug the power cord from the wall outlet when a power outage occurs. When power has been restored, plug the unit back into the wall outlet.If the outage is for a prolonged period, inspect and discard spoi...

Haier - Dual Drawer Refrigerator Sabbath Mode

This feature is available for the observance of certain religious holidays. In Sabbath mode, the dual-drawer refrigerator continues to operate (compressor, magnetic valve, fan, heater strip), but all lights, including the display panel and the LEDs, will be off whether or not the door is open.To set...

Haier - Refrigerator Use in Medical Setting

Laboratory refrigerators that comply with regulations from agencies such as the U.S. Food and Drug Administration (FDA) are designed to provide specific levels of temperature control and a uniform temperature throughout the chamber.Haier consumer grade refrigerators are not in compliance with FDA re...

Haier - Refrigerator Control Options for Bottom Mount, French Door, and Quad Door Electronic Controls

Bottom Mount, French Door, and Quad Door refrigerators with electronic controls have touch pads, which respond when lightly touched. When the door hasn't been opened or no buttons are operated for 30 seconds, all the LEDs on display panel turn off. When a button is pressed or a door opened...

Haier - Wine Cellar Leveling

The wine cellar has four leveling legs, one leveling leg in each corner. After placing your wine cellar in the desired location, make sure that it is level from front to back and side to side.The leveling legs can be adjusted by turning them clockwise to raise or counterclockwise to lower.The wine c...

Haier - Wine Cellar Use of Extension Cord

Avoid the use of an extension cord because of potential safety hazards under certain conditions. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-blade grounding plug and a 3-slot outlet that will accept the plug. The marked rating of the extension cord must...

Haier - Odor in Refrigerator or Freezer

Your refrigerator or chest /upright freezer does not contain any mechanical parts that will produce an odor.When the unit is new, there is a plastic odor because most components inside are made plastic. This odor will dissipate with time.Odors can also come from improperly wrapped or sealed food in ...

Haier - Wine Cellar Power Interruption

In the event of a power outage due to a thunderstorm or other cause, unplug the wine cellar from the electrical outlet. When power has been restored, plug the power cord back into the power outlet.

Haier - Beverage Center Installation Location and Clearance

Your beverage center is designed for freestanding installation only. It should not be recessed or built-in.Installation considerations:Provide proper air clearances. To ensure your refrigerator works at the maximum efficiency it was designed for, you should install it in a location where there is pr...

Haier - Ice Machine General Cleaning and Maintenance

Periodic cleaning and proper maintenance will ensure efficiency, top performance, and long life. The maintenance intervals listed are based on normal conditions. You may want to shorten the intervals if you have pets, or there are other special considerations.There are 5 things to keep clean:Exterio...

Haier - Refrigerator Glass Finish

The "Glass Finish"  on the HRQ16N3BGS quad door refrigerator is different than the traditional stainless or powder coated (painted) steel finishes offered on other models.What does Glass finish look like?     Think of a stainless steel door covered by a glass sheet...

Haier - Refrigerator Puncture in Sealed System

Use caution when manually defrosting a refrigerator. We do not recommend using anything other than a flat plastic scraper to "chip away" or scrape off the frost or ice. If the refrigerant line (sealed system) is punctured, the unit would need service to determine if the unit can be repaired. Wi...

Haier - Number of Beer Kegs Dispensed Out of CO2 Tank

As a general rule of thumb, it takes about a 1/2 lb of CO2 to dispense a 1/4 barrel of draft beer, and 1 lb of CO2 to dispense a 1/2 barrel of draft beer.

Haier - Refrigerator Ice Maker Not Making Ice

Under nominal conditions the icemaker should harvest every 60 - 90 minutes. Repeated door openings during that cycle will extend the time between harvests, as every time you open the door you are allowing warm air in and cool air out.If the built in icemaker in the refrigerator is not working, check...

Haier - Beer Storage Temperature and Freshness

Most draft beer brewed in the U.S. is not pasteurized, so it must be kept cold. The temperature of non-pasteurized Ale and Lager type beers must be maintained between 36-38°F.Keg beer will remain fresh if dispensing with CO2. While maintaining the proper temperature and pressure, non-pasteurized dra...

Haier - Refrigerator Humidity Control System (HCS) and Filter

The Humidity Control System (HCS) consists of a replaceable filter attached to the High Humidity / Vegetable drawer cover. The HCS filter helps to maintain the optimum humidity level within the crisper drawer.The HCS indicator on the control will illuminate to remind you that it is time to replace t...

Haier - Troubleshooting Problems with the Dispensed Beer

Too much foam:Beer temperature is too warm.CO2 pressure is set too high. Foam can occur if the faucet is dirty or worn. Check the beer hose for kinks, twists or other obstructions.Flat beerBeer temperature too cold.CO2 pressure is set too low.Beer Hazy or Cloudy:Check that the beer is not ...

Haier - Compact Refrigerator Door Alignment

To adjust the door alignment, especially after initial installation:Remove the top hinge cover by using a flathead screwdriver. Place the head under the front edge of the cap and gently lift.Loosen the top hinge screws using a Phillips head screw driver.Adjust the door or put a spacer in between and...

Haier - Refrigerator Air Clearance

Haier refrigerators require air flow to cool efficiently.  One inch of clearance all the way around the unit is recommended to allow the air to circulate.The clearance is necessary to allow air to circulate easily around the refrigerator, and especially around the condenser. The more air t...

Haier - Top Freezer Refrigerator Reversing the Door Swing

On some models the door swing can be reversed to allow left or right operation by the user using simple hand tools. To reverse the door:Remove the upper hinge cover to access the hinge mounting bolts.On the opposite side of the unit remove the two bolt caps. Remove the upper hinge bolts then li...

Haier - Cleaning Non-Stainless Refrigerator Exterior

It is recommended that you dust any exposed coils on the back of the unit every 6 months to keep your unit running efficiently.To clean the cabinet sides and doors (non-stainless models):Turn off the refrigerator and unplug.Vacuum away any loose dust using a hand vacuum cleaner or brush attachment b...

Haier - Ice Machine Leveling

It is important for the ice maker to be leveled in order to work properly. Otherwise water will not flow properlythrough the evaporator (ice mold). The ice production will be less than normal, and may be noisy. The unit can be raised or lowered by rotating the plastic sheaths around each of the four...

Haier - Refrigerator Too Cold / Food Freezing

If food is frozen in the fresh food section in a full size or compact refrigerator:The temperature is set too low. Set a slightly higher temperature.Verify that nothing is blocking the vents where the cold air is coming out, or being sucked in.  Check that nothing is blocking air circulati...

Haier - Bottom Freezer Power Cord Length

Haier bottom freezer refrigerators (bottom-freezer, french-door, and quad-door) have a 112" power cord.

Haier - Wine Cellar Shelving

The shelves are chrome plated for appearance and easy cleaning. To clean, remove shelves and use mild dish soap and water.

Haier - Connecting Refrigerator to Copper Water Line

You will need a compression "tee" fitting and a compression stop valve available at your local home improvement or plumbing center.Shut off the main water supply to your home.Select the location for the valve on your water line, preferably a vertical pipe, if available. This reduces the possibility ...

Haier - Refrigerator Running Too Much

Modern refrigerators save energy by running longer, but at a slower speed. Most of the energy used in a refrigerator is from starting the compressor.These are factors that contribute to a refrigerator running too frequently or too long:The compressor will run longer after the initial installation or...

Haier - CO2 Beer Regulator Pressure

When dispensing keg draft beer, the goal is to keep the CO2 level prescribed by the brewer. Any change in the CO2 level will alter the taste, pouring characteristics and appearance of the beer. Most breweries in the U.S. recommend a CO2 pressure between 12-14 lb.Too Low Pressure:If the draft beer is...

Haier - Refrigerator My Zone Drawer

Bottom Mount, French Door, and Quad Door refrigerators with a My Zone compartment allows you to store temperature sensitive foods at the correct temperature to ensure optimal nutritional value. The My Zone compartment is preset to the recommended temperature of 37°F, but can be change...

Haier - Beer Dispenser Cleaning

Regular cleaning of the faucet, beer hose, and keg coupler is extremely important. If this is not performed, the beer will foam. Additionally, bacteria, yeast, calcium and mold, will build up and quickly degrade the quality of draft beer.To clean:Pump water mixed with a cleaning chemical into the be...

Haier - Beverage Center Clearances

To ensure your beverage center works at the maximum efficiency it was designed for, you should install it in a location where there is proper air circulation and electrical connections.Check the Owner's Manual for the recommended clearances for your specific model.

Haier - Ice Cubes Have Odd Taste

There are a number of reasons why the ice may have an odd or bad taste:If the freezer is new, you need to make 3 sets of ice and throw them away to clean the ice maker.Old ice cubes. We do not recommend storing ice cubes for more than 30 days. The ice maker has not been used for a long time. If...

Haier - Dual Drawer Refrigerator Celsius and Fahrenheit Conversion

Changing the temperature between Celsius and Fahrenheit:°F to °C: Press and hold SELECT for 3 seconds. The Temperature display will change fromdegrees Fahrenheit to degrees Celsius. The control will beep once.°C to °F: Press and hold SELECT for 3 seconds. The Temperature display will change fromdegr...

Haier - French Door Refrigerator Wall Clearance

Haier French Door refrigerators require 4" clearance on both sides to open the doors as far as they will go.

Haier - Cleaning Inside the Refrigerator

To clean inside the refrigerator (including compact models):Turn the temperature control to OFF and unplug the refrigerator.Mix a solution of one to two tablespoons of baking soda and one quart of water.Wipe down the walls of the refrigerator with this solution, and then rinse it with a small amount...

Haier - Beverage Center Temperature

The normal temperature range of a wine or beverage cooler is between 34°F and 46°F. Please note that the temperature may fluctuate +/- 2F.

Haier - Adding Food to New Refrigerator

We recommend letting the refrigerator run for a minimum of 4 hours prior to storing food inside. This will ensure that the refrigerator is functioning normally and prevent any possible food loss.

Haier - Refrigerator Causes of Freezer Burn

The temperature of your freezer does not cause freezer burn. Freezer burn is the dehydration of your food by the air. The moisture leaves the food as it cools, entering the air in the freezer.  Freezer burn can be reduced by using good quality storage containers that are air and moisture t...

Haier - Ice Machine Casters / Feet

You will find that the casters make it easy for one person to move the machine. This is useful for cleaning andsanitizing the surface on which the ice maker is installed because it allows you to move the unit and have easy access to the surface to be cleaned.When the ice maker is ready to be install...

Haier - Bottom Mount Refrigerator Reversing the Door Swing

Some bottom freezer refrigerators allow you to reverse the door swing so that the doors open from the opposite side. Detailed instructions for your model are found in the Owner's Manual. 

Haier - Refrigerator Noises and Sounds

The normal operation of your refrigerator will cause some normal sounds. High efficiency refrigerators run longer than traditional models, but at a lower speed to save energy.Fan NoiseThere is a fan inside your refrigerator which helps to maintain the temperature you have selected.Whirring is common...

Haier - Compact Refrigerator Open in Rear

Many Haier compact refrigerators are open in the rear at the bottom half of the unit. This is normal and part of the design. The bottom rear of the compact refrigerator does not come with a cover for the compressor area. We do not recommend placing a cover, screen, etc .acro...

Haier - Ice Machine Mineral Deposits / Scaling

Minerals that are removed from the water during the freezing cycle will eventually form a hard, scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. How often to clean the system depends upon how hard your water is or how effective your filtration ...

Haier - Ice Build Up Inside Beverage Center

Ice build up normally indicates the door is not sealing properly, the doors have been opened and closed frequently or the doors have been left open for a long period. Inspect the door gasket for to be sure the door is sealing all the way around the perimeter of the door.If you continue to have probl...

Haier - Refrigerator Leveling

Your compact refrigerator has two leveling legs which are located in the front corners of your refrigerator. After properly placing your refrigerator in its final position, you can level your refrigerator.Leveling legs can be adjusted by turning them counterclockwise to raise your refrigerator or by...

Haier - Wine Cellar Not Coming On / Not Running

If your wine cellar is not working at all:Verify the wine cellar is plugged into a working outlet.Check if there is power to the wall outlet.Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.If you continue to have problems, please contact Haier App...

Haier - Ice Machine Water Line and Drain Requirements

All installations must be in accordance with local plumbing code requirements. Professional installation is recommended. Water Supply:Installation of the ice maker requires a cold water supply inlet of ¼-in. (6.35mm) soft copper tubing with a shut-off valve and requires a continuous water suppl...

Haier - Ice Machine Display LEDs

The different colors of the LED display indicate various work modes. Description of LED lights on the display:Red LED: Bin Full indicator lightWhen this is lit, the ice storage bin is full of ice. When the ice storage bin is full of ice cubes, the machine stops making ice automatically. It star...

Haier - Beverage Center Transporting and Storage

Transport the Beverage Center upright if possible. If it must be transported on its side:Stand the unit upright for at least 2 hours before plugging it in.If it was on its side for more than a day, leave standing for 24 hours before running.If it was laying on its side just briefly to service, ...

Haier - Water Under Vegetable Pans in Top Mount Refrigerator

Water under the vegetable pans is the usual evidence of a clogged defrost drain tube. Verify there is nothing blocking the drain hole, like a plastic bag or similar obstruction.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.co...

Haier - Wine Cellar Clearances

To ensure your wine cellar works at the maximum efficiency it was designed for, you should install it in a location where there is proper air circulation and electrical connections.Check the Owner's Manual for the recommended clearances for your specific model.

Haier - Wine Cellar Runs Too Much

These factors contribute to a wine cellar running too frequently or too long:Room is hot and/or humid. The wine cellar will run more if the room has high humidity or high temperature.The wine cellar door is ajar. Make sure nothing is blocking it from closing.Doors may have been opened freq...

Haier - Starting a New Beverage Center

Before plugging the unit in:If it was transported on its side, the unit should be stood upright for an equal amount of time as it was on its side before plugging it in.If it was on its side for more than a day, leave standing for 24 hours before running.If it was laying on its side just briefly to s...

Haier - Difference Between Beverage Center and Refrigerator

A beverage center is smaller than a traditional refrigerator. Because of the smaller size, the unit uses less energy which can save you money on your electrical bill. It is usually designed explicitly for holding cans and bottles.

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