If food is frozen in the fresh food section in a full size or compact refrigerator:

  1. The temperature is set too low. Set a slightly higher temperature.
  2. Verify that nothing is blocking the vents where the cold air is coming out, or being sucked in.  Check that nothing is blocking air circulation and remove any item that is close to the air vents.


If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to arrange service.