If the cooktop is not providing the desired cooking results, check the following:

  • Use properly sized cookware.
    • Use pans which are flat and match the diameter of the burner selected.
  • Make sure appliance is installed per instructions.
    • In some areas, the power (voltage) may be low. In these cases, cover pan with a lid until desired heat is obtained.
  • Use correct heat for task:
    • High: To start cooking (if time allows, do not use high heat to start)
    • Medium High: Quick browning
    • Medium: Slow frying
    • Low: Warming or simmer


If this issue continues, then service is recommended. To schedule a repair appointment for Haier branded appliances in the U.S., visit https://www.haierappliances.com/support/schedule-service or contact Haier Appliances at 1-877-337-3639.