Error and fault codes help a technician diagnose issues with the combination washer / dryer. If the unit is displaying an error, check the chart below for possible error code resolutions:


Fault CodeDescription/ReasonSolutions
Err1Door not closed

Verify the door is closing properly and the latch is closing completely. Service may be required.

Err2Not draining

Verify the drain pump filter is clear (accessible through door at bottom of unit). Also verify the drain hose is not pushed too far into the standpipe and is not kinked or crimped.

 Err5Unit not sensing a full water fillMake sure both water lines are connected, not kinked or cramped and the supply valves are turned on. Flood-safe inlet hoses should NOT be used - they restrict water flow.
Err7 Service is required.
Err8 Service is required.
Err9 Service is required.
E10 Service is required.
E13 Caused by buildup of lintPossibly be eliminated by washing and drying single dish towel or similar sized garment and adding a cup of white vinegar to the drum. White vinegar allows the fibers to break down, reducing lint in the unit. Also, make sure unit is connected to cold water properly.
E1Washer cannot drain the water within 4 minutesClear the pump. Service is required.
E2Cannot lock the door after 20 secondsService is required.
E4After 8 minutes, the selected water level has not been reached.Check plumbing and water hose connections. Service is required.
E8Water level above the warning levelService is required.
F7Motor circuit errorService is required.
F9Dryer sensor circuit problemService is required.
FAWater level sensor circuit problemService is required.
FCNo feedback signal from driver unitService is required.
FdDryer heating is abnormalService is required.
FEDryer motor is abnormalService is required.
UnbUnbalanced loadSpin unit on low speed and cancel drying. Evenly distribute clothing in the wash basket.

Information can also be found in the Owner's Manual.


If you continue to have problems, service is recommended. To schedule a repair appointment for Haier branded appliances in the U.S., visit or contact Haier Appliances at 1-877-337-3639.