If your freezer is not getting cold:
- Verify the freezer is plugged in to a working outlet.
- Make sure the unit is turned on and that the thermostat control is set to a cold temperature setting.
- Frequent door openings.
- Allow time for warm food to reach temperature.
- Check gaskets for proper seal.
- Adjust temperature to a colder setting.
If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to arrange service.