If the portable washer will not drain or is not draining all the way:
Drain Hose
-
Check the position of the drain hose. In order to drain properly, the top of drain outlet must be at least 39” (99 cm) above the floor.
-
Do not push the drain hose too far into the drain. If the corrugated (rough) part of the drain is in the drain, it is pushed into far.
-
Ensure the location where is it draining into is clear.
Leveling
- Make sure the washer is leveled properly.
Note: In a new washer, it is normal to see a small amount of water in the tub. Washers are tested at the factory.
If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to arrange service.