If the portable washer will not drain or is not draining all the way:

Drain Hose


  • Check the position of the drain hose. In order to drain properly, the top of drain outlet must be at least 39” (99 cm) above the floor.

  • Do not push the drain hose too far into the drain. If the corrugated (rough) part of the drain is in the drain, it is pushed into far.

  • Ensure the location where is it draining into is clear.



  • Make sure the washer is leveled properly.


Note: In a new washer, it is normal to see a small amount of water in the tub. Washers are tested at the factory.


If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to arrange service.