The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:

Window and Built-In Air Conditioners


  • Facing the unit, on the right side near the front.

Portable Air Conditioners


  • On the rear of the unit.

Ductless (split air) Air Conditioners


  • Underside of the access door on indoor wall unit.