If you find water on the floor in front of your refrigerator:


  • If your model has an icemaker, make sure the water line to the refrigerator or refrigerator water valve on the back is not leaking. Leaking from the icemaker or water valve would require service.
  • It may be due to a clogged defrost drain tube. This would require service to fix.


To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.