Haier Appliances Home

Wall Oven FAQs

Haier - Wall Oven Self-Cleaning Cycle

Never run the self-cleaning cycle on your oven while not home or overnight. The heat is very intense in self-cleaning ovens, so keep this in mind when using it around children since the door will get very hot.Before self-cleaning:The heat during self-clean is designed to turn the debris, grease and ...

Haier - Oven Racks Not Sliding Smoothly

If the oven racks are no longer sliding easily, apply a few drops of cooking oil to the sides of the racks to lubricate them.

Haier - Wall Oven Preheat Time

Depending on the temperature selected it can take between 5 and 10 minutes for the oven to reach the desired temperature.

Haier - Oven is Locked

The oven will lock automatically when self-cleaning mode is activated. Should the oven lock during baking inadvertently, turn the oven off and allow the range to cool to room temperature. Once cool, reset it again to your desired baking temperature.

Haier - Scratches on Appliances

There two types of finishes on our appliances:  Stainless Steel: Uncoated stainless steel.  Baked-On Porcelain: High quality porcelain enamel that is powder coated and baked on. Found on Black and White models.  Scratches on Non-Stainless Finishes  To keep your appliance looking new and provide pro...

Haier - Scheduling Service

To schedule service on Haier branded appliances in the U.S., contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service to request a service appointment.

Haier - Oven Cooking Too Fast or Too Slow

If the oven temperature in your range or wall oven is cooking too slowly or too fast, the oven may need to be calibrated.  You can easily calibrate your oven temperature by following the instructions in your owner's manual. See the "Adjust the Oven Thermostat" section. We recommend mak...

Haier - Cooking Products Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include:Electric RangesOn the front frame on the top left side, just inside the oven cavity.Gas RangesFacing the back of the range, at the top ri...

Haier - Oven Cycles On and Off While Cooking

The electric bake and broil elements or gas glo-bars will cycle on and off as the oven temperature rises above and falls below the desired temperature.

Haier - Stainless Wall Oven or Range Cleaning

To clean your stainless steel range:Do a preliminary clean of your appliance with vinegar: Spray your appliance liberally with vinegar and use a soft cotton or microfiber cloth to wipe the vinegar off.Rub in the direction of the grain. Wiping across the striations can cause scratches to appear.Simil...

Haier - Wall Ovens & Ranges 12-Hour Automatic Oven Shut Off

Most ovens and ranges with touch pad clock controls will automatically shut off after 12 hours. The benefit of this is the peace-of-mind and energy savings if the oven is accidentally left on. Models with no clock or timer do not have automatic shutdown. This feature can be deactivated if the oven n...

Haier - Water Damage Information

If your appliances have been exposed to water due to flooding, there could be danger of fire or electrical shock. Before you do anything else, first make sure power to the home or to the circuit breakers for the appliances are disconnected. Then unplug the appliances before touching or inspecting th...

Haier - Oven Temperature Incorrect

If the oven temperature in a range or wall oven does not seem to be correct or if food is not cooking properly, check the following:Make sure the oven preheated, especially when baking. Failing to preheat the oven can seriously affect the cooking results. Preheat takes approximately 10 minutes. Veri...

Haier - Oven Interior is Chipping

If the porcelain enamel interior is chipped, it may have been bumped by the oven racks. When removing and replacing oven racks, always tilt racks upward and do not force them to avoid chipping the porcelain.

Haier - Range Convection Cooking

Conventional versus Convection:In a conventional oven: The heat sources cycle on and off to maintain an average temperature in the oven cavity. As the temperature gradually rises and falls, gentle air currents are produced within the oven. This natural convection tends to be inefficient because the ...

Haier - Warranty Coverage

For Haier Major Appliances In the unlikely event your product should develop a fault due to a manufacturing defect, the cost of any spare parts or labor required to correct the defect is fully covered within the warranty period.  Haier appliances used in a moving vehicle (ex. RV, Semi truck, boat, e...

Search Support

Search our knowledge base for help with installation, operation, troubleshooting, and more.

Product Manuals

Enter your appliance's model number to download manuals for your product.

fa fa-3x fa-calendar-check-o hover-texts
Schedule Service

Service & repair for your kitchen, laundry, or air product.

fa fa-3x fa-wrench hover-texts
Parts & Accessories

Order accessories and repair parts from our parts store.

fa fa-3x fa-phone hover-texts
Contact Us

Still have questions? We've got your back. Chat, email, or give us a call.