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Washer Dryer Combo FAQs


Haier - Combination Washer/Dryer Error Codes

Error and fault codes help a technician diagnose issues with the combination washer / dryer. If the unit is displaying an error, check the chart below for possible error code resolutions: Fault Code Description/ReasonSolutionsErr1Door not closed Verify the door is closing properly and the latch is...

Haier - Combination Washer/Dryer Not Drying Properly

Typically the washing machine's washing capacity is twice as much as the drying capacity. Therefore, if you need to dry your clothes in your combo washer dryer, it is recommended that you reduce the load by about half the amount of clothes. Approximately 2.5 lbs. of clothes is the proper load si...

Haier - Combination Washer/Dryer Detergent and Fabric Softener Use

Because of the size and capacity of a combination washer dryer, less detergent should be used. In general, take the amount of detergent recommended by the soap manufacturer and reduce is by 75%. If the detergent manufacturer recommends 1 cup,for example, use 1/4 cup. Always use HE (high-efficiency) ...

Haier - Extended Service Contracts

The Warranty Group at 1-877-219-7553 handles all extended warranty questions on Haier appliances in the U.S. To schedule service under an existing extended service contract, contact Haier Appliances at 1-877-337-3639 or visit https://www.haierappliances.com/support/schedule-service.  No new contract...

Haier - Combination Washer/Dryer Condenser Tank Cleaning

The condenser tank collects lint during the dry cycle, so there is not a lint filter to clean. This  is not a user accessible part; however, it can be maintained. To help break down the lint fibers and keep the condenser from clogging, we recommend adding a small amount of white vinegar to a load of...

Haier - Washer/Dryer Combination Non-Vented Condensing Drying

Ventless condensation drying allows clothes to dry without the need for external venting. The washer/dryer combo only requires a water hookup and a standard 120-volt outlet for installation.How Condensation Drying Works: Hot is attracted to cold. Like with a cold drink on a hot day, moisture is attr...

Haier - Combination Washer/Dryer Soap or Water Left in Dispenser

On occasion, soap may clump or cake, blocking the drain hole in the detergent cup. If the water in the cup is clear, no service is required. Inspect the detergent dispenser for foreign matter or debris which might block the siphon process. If you continue to have problems, please contact Haier Appli...

Haier - Washer/Dryer Combo Location and Clearances

Installation Considerations:The washer must be installed on a solid floor to minimize vibration during the spin cycle.A suitable location is protected from direct sunlight and heat sources such as radiators, baseboard heaters, cooking appliances, etc.Do not install on carpeting.Hot and cold water fa...

Haier - Washer/Dryer Combo Door Locked

If door to washer/dryer combo door won't open because it is locked, disconnect power to the unit for 1 minute. Once power is restored, try it again. If the door will not unlock, it will require service.If you continue to have problems, please contact Haier Appliances at 1-877-337-3639 or visit h...

Haier - Washer Rating Plate Location

The model and serial number is located on the product's rating plate. The most common location for the tag is at the rear of the unit. Other locations include: Top Load Washers (including Portable) On the rear of the unitOn some models (large capacity models), there is a second tag under the lid...

Haier - Combination Washer/Dryer Dry Performance Tips

Typically the washing machine's washing capacity is twice as much as the drying capacity. Therefore, if you need to dry your clothes in your combo washer dryer, it is recommended that you reduce the load by about half the amount of clothes. Approximately 2.5 lbs. of clothes is the proper load si...

Haier - Washer/Dryer Combo Leaking

If there is water on the floor around the washer/dryer combo:Improperly connected drain hose or water inlet hoses: Check all water and drain connections on the back of the washer/dryer.Plumbing issues: Check for leaking at the water shut-off valves.Drain issues: Make sure the drain hose drains into ...

Haier - Combination Washer/Dryer Fills and Drains During Dry Cycle

This unit utilizes condensation drying, which requires cold water to speed the drying process. It is normal for the unit to fill and drain during the dry cycle.

Haier - Washer/Dryer Combo Button Trap / Lint Filter

The Button Trap is designed to capture small loose items, such as buttons and coins, to keep them from damaging your machine. We recommend checking the trap for debris periodically or if the unit is not draining properly.To clean:Using a coin or screwdriver, pull down on the catch of the access pane...

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